10:44 AM, 3rd August 2015, About 6 years ago 5
There is a leak from the flat above me that has caused significant damage to a bedroom in my flat.
The owner of the flat above (who owns the leasehold, and also a share of the freehold (as do I)) is refusing to accept responsibility and to trace the leak in her bathroom (the leak is directly below this). I have now been asking her for to do this for 3 weeks, and the problem (more of a slow leak) is not stopping, and the damage is getting worse.
I am unclear on how to progress further with this? As I share the freehold, do I have a right to demand that this is done? She doesn’t live in the flat, and has tenants, so there is no way to speak to her face to face and all of our contact is via email.
I have contacted the insurance company, who have said they will fix the damage and that is all covered, however none of this can be done until the leak is found. And they cannot get involved with this side of it. And it is up to the owner of the flat above.
I would really appreciate some help on my next steps.
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