Late, unexpected and excessive service chargesMake Text Bigger
I own a 2 bed flat with a managing agent of the building based up in Nottingham.
I receive invoices twice a year for 6 months worth of payments in advance for the management/maintenance of the building (12 flats and 3 business units).
The quality of service from this organisation has been appalling with hardly any cleaning taking place and repeat visits from companies who fail to fix problems but undoubtedly charge for each return visit. But I have been reluctantly making these payments even though its galling to do so.
This week I received a service charge statement for the period 25/12/2013 to 24/12/2014. This period I had paid for with payments at the beginning of 2014 and mid 2014. totaling £1,024.02.
This letter shows an amount due of £1,950.40, so minus my payments for that period a amount due of £916.38!
Not at any point have I had prior notification that the service charge would almost double during 2014 and to put it simply, I haven’t budgeted for this and I bet that within days I will get threatening letters for non payment.
I know some of the other flat owners haven’t been paying the charges going back years because of the terrible service. Its been morally hard for me to continue to pay them but I didn’t want to find myself in debt to them and the stress associated with that. But then they do this and drop a bill of £916 on me for fees going back possibly 14 months!
Can they simply do this to me?
Many thanks for any help.
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