Judge tears into Northampton Council’s Samantha Ling and her department

Judge tears into Northampton Council’s Samantha Ling and her department

16:00 PM, 11th June 2021, About 3 years ago 18

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In a shocking, and embarrassing for Northampton Borough Council (NBC),  determination by Judge Wayte of the First Tier Tribunal property, he went so far as to suggest that the landlord should make a claim for costs against the Council. A move that is almost unheard of, such was his condemnation of Samantha Ling and her department.

Ling’s department is well known for priding itself in being one of the most aggressive housing enforcement departments in the country.

Ling herself has a well-earned reputation for being an uber tough enforcer and even our professionals, as landlords’ representative, have been screamed and shouted at by her as though we were mere peasants and she the overlord.  One of the country’s top housing Barristers described her to us as “that awful woman”.

In this recent Tribunal case the NBC SWOT team had conducted a raid on a house in Northampton which they believed to be an unlicensed HMO.  (They like unlicensed HMOs because they can extract massive revenue from the landlord in civil penalty fees.)

In this case the house was found to have eight persons there at the time of the raid.  I call it a raid because it is this particular enforcer’s modus operandi to have a team of 6-8 people turn up to a typical terraced house waving warrants for forced entry. One is put in mind of the drugs raids one sees on TV, or for readers old enough to remember, Jack Reagan in The Sweeney.

Rubbing their hands at the massive contribution to the Council’s revenue targets they were about to make her department immediately issued six Fixed Penalty Notices (FPN) totalling £24,800.

The landlord’s agent immediately responded that they do not let HMO’s and gave the Council a copy of the single AST under which the property was let to a man and confirmed that the same man was registered for Council Tax as the tenant.

It seems to have been very evident that this was a classic case of the tenant having sub-let unbeknown to the letting agent or the landlord.

But Ling and her team weren’t about to let a simple fact like that get in the way of their revenue goals, or their mantra that “all landlords are criminals and rogue landlords”.

Forcing the agent’s representative to attend recorded Police And Criminal Evidence Interviews (also just like you see on the TV police dramas) the agent repeated, time and time again, that their company does not let HMOs and that the property had been let on a single-let AST as a family dwelling.

Now, what really excites these uncontrolled revenue generation officers is that when this situation occurs – when a single-let property gets turned into an HMO by the tenants – then they automatically get to issue not just one financial penalty for not having an HMO licence, but they can literally throw the book (the HMO Management Regulations 2006 book, that is) at the manager with another five financial penalties for the property not meeting the HMO management regulations.

Now it’s pretty obvious that, since the landlord/agent didn’t let the house as an HMO, it would be extremely unlikely to have all the extra fire alarms, fire doors, door closers, emergency lights, extra sinks, cookers and bathrooms in the right numbers for all the occupants that the landlord and agent had no idea were possibly living there.

Even Northampton council’s own paralegal told Ling’s team that there was insufficient evidence to substantiate the alleged management regulations offences.

On receipt of the Civil Penalty Fines, the agent made formal legal ‘representations’.  Ling’s response was to send a templated letter which didn’t even acknowledge the legal representations made, let alone respond to them, instead of fobbing them off with: “The Council has concluded its review including any representations you MAY have made…”. Of course, their conclusion was to continue the case.

Now, as head of the department, Ling knows only too well, not having an HMO licence is a strict liability offence  – just like speeding.  There is, however, what the law calls a “reasonable excuse” if the landlord or manager can establish on the balance of probabilities that they were not knowingly operating an HMO.  (which of course was what the ignores legal representation said). A situation which Judge Wayte thought was patently obvious, and said so in his judgement!

Of course, if Ling’s team had accepted that fact, they wouldn’t be able to claim the trophy (which they normally spread all over social media and issue press releases – such is their glee).  Nor would they be able to collect their £25,000 financial bounty.

Overturning All the financial penalties and ALL accusations of wrongdoing against the landlord/agent Judge Wayte said of Northampton Borough Council’s enforcement team under Samantha Ling’s leadership: “The Council’s Private Sector Housing Policy 202 states that all the Private Sector Teams’ enforcement activity will be targeted, proportionate, fair and objective, transparent, consistent and accountable.

Miss Ling and her team have not met the principles in this case.” These are extremely harsh words from a Judge in his determination.

Judge Wayte continued, “The responses to the Representations are a particularly poor example of entirely the opposite approach.

Judge Wayte concluded that, “Mr X (the manager) is owed an apology.” (by Ling and Northampton council).

But the Judge was not yet finished in his admonishment of NBC and Ling’s disgraceful department, continuing in his admonishment to say that “As a result of this failure, the applicant (agent) has been put to considerable expense in preparing his appeal.  He may wish to make a claim for costs.”

Such a suggestion is very rare because in the Tribunal costs are rarely awarded unless they are incurred due to “unreasonable conduct” by the other side.  In making this strong suggestion, it is very clear that the Judge considered NBC and specifically Samantha Ling and her henchmen were highly “unreasonable”.

Although the Judge cannot make an award of costs until after the agent makes a claim, he immediately told the Council to pay back the agents £800 of tribunal applications fees as a final slap to Ling and NDC.

Nor is this behaviour a one-off.

In another case in which this firm was involved Ling’s team was quite happy to leave tenants in mortal danger and instead of using their powers under Part 1 of the Housing Act 2004 to close down the HMO or undertake the urgent safety works (and we are talking dangerous fire prevention measure that would have resulted in death had there been a fire).

Instead, they went through the same drugs-style-raid with eight officers followed by the issuance of £114,000 in civil penalty fines – albeit that the Tribunal found that only £55,000 was justified.

The council then tried to declare the replacement HMO manager – who had been brought in under our guidance – and who was the person who had already made the HMO into a fantastic home for the happy tenants – ‘Not Fit and Proper’, simply because she was related to the owner and without in any way checking out her bona fides.

Thankfully, Landlord Licensing & Defence won that case for the new manager, but we had to fight.

Sadly, Ling is not alone.  These Rogue Council Enforcement Officers are springing up all over the country as councils realise that (because they get to keep the monies from as many fines as they can issue) licensing and fining landlords is a massive cash-cow that they pursue against the interest of both tenants and landlords.

The last word goes to a very senior housing officer of the old school, who was approached by Ling through a head-hunter. After a telephone interview, he told this writer:  ”I am shocked;  I cannot believe how many times in 20 minutes Samantha Ling referred to landlords as criminal and rogue.

“She obviously considers that all landlords are criminals and rogues”.

You can read the full judgment here

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barbara chabeaux

18:08 PM, 11th June 2021, About 3 years ago

Great expose of the way these utter villains behave, considering themselves above the law and treating landlords with the deepest contempt.
Good for the judge, recognising this.

Leics Landlord

22:19 PM, 11th June 2021, About 3 years ago

I've read the judgment of the FTT with interest - I see it's from Frebruary. Pretty sure Judge Ruth Wayte is a woman.

Of course it is entirely fit and proper that a party that behaves wholly unreasonably before the Tribunal may expect to be on the wrong end of a costs order. For example, I see that in the case of Leibel v Baird the defendant was ordered to pay costs in the amount of £21,512 because of the way his defence was conducted. The Defendant was unrepresented on the first day, but was represented on the second. After hearing the Defendant's representative's submissions the Tribunal held "This Tribunal does not accept any part of that submission" and "we do not find that credible" and damningly "[the Defendant's representative] suggests that once represented Mr Baird realised he had been letting to 5 tenants and that he should effectively make a clean breast of matters and did so at this late stage. Again we find this statement to be disingenuous"


Ms Ling is not here to defend herself, so personally I think it's rather poor form to mount a personal attack on her in this manner. That being so, I won't name the Defendant's representative.

Leics Landlord

22:34 PM, 11th June 2021, About 3 years ago

Incidentally, I doubt whether Northampton Borough Council will be embarrassed by this, since it was abolished on 31st March.

Old Mrs Landlord

9:49 AM, 12th June 2021, About 3 years ago

The noun from the verb to admonish is admonition not "admonishment".

Leics Landlord

11:33 AM, 12th June 2021, About 3 years ago

The character from The Sweeney was Jack Regan, not Reagan. Jack Reagan was an Irish-American store worker, travelling salesman, and father of the more famous Ronald.


12:54 PM, 12th June 2021, About 3 years ago

Reply to the comment left by Leics Landlord at 11/06/2021 - 22:19
You've read the judgement and you think it is "pretty poor form"?

You astound me!

(I too have read the full judgement as well.)

Leics Landlord

18:56 PM, 12th June 2021, About 3 years ago

I think it is poor form to make intemperate personal comment upon Ms Ling when she is not able to defend herself. There is plenty of personal comment above that is not contained in the judgment, but is based merely on anonymous and unsubstantiated quotation. I prefer it when people are able to put their own side of the story. Call me old-fashioned in that respect.

Simon Hall

15:29 PM, 13th June 2021, About 3 years ago

I have a sneaky suspicion that "Leics Landlord" may well be Samantha Ling impersonating to be unbiased participant in discussion. As who in right frame of mind would defend an unscrupulous minded, money grabbing Council enforcement officer whose credentials are significantly less than traffic warden whose character has similarities as scammer.

Landlord and Licensing defence team has merely stated facts of case. If he is not Ling then she is well within her rights to defend herself as it is posted on public forum as opposed to an anonymous platform.

Leics Landlord

17:26 PM, 13th June 2021, About 3 years ago

I created my account in October 2020. Perhaps you have a sneaking suspicion that I am psychic and was able to set up an account in order to comment on an article about events that were in the future at the time? If you believe that I have a lovely bridge you may be interested in purchasing.

Indeed this is a public forum, but most local government officers, like other public servants, are prohibited from commenting on their employers' affairs in public. So she may well not be permitted (at least without permission, which may not be forthcoming, particularly at the weekend), always assuming she knows about this article.

Simon Hall

19:18 PM, 13th June 2021, About 3 years ago

"Indeed this is a public forum, but most local government officers, like other public servants, are prohibited from commenting on their employers' affairs in public"

Hence you took the opportunity to present yourself as "Leics Landlord" as opposed to Samantha Ling.

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