Is it worth it?
4:25 PM, 4th February 2021, 5 years ago
18
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Has anyone had experience in using DPS deposit dispute resolution services?
After I had a dispute, claim for £316.50, I got awarded £80.00. It just to makes you think it is not worth having a deposit and wasting my time to prepare and submit evidence.
Many thanks
Wanda
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Lessor's responsibilities
Member Since April 2019 - Comments: 59
8:18 PM, 5th February 2021, About 5 years ago
I’ve used mydeposits so I pay £26 but I have the deposit in my possession. Never had a problem and have lodged perhaps 100 deposits over time. I’ve made a few reasonable deductions and if the outgoing tenant disagrees then it’s up to them to claim not me. Never happened.
Member Since September 2014 - Comments: 138
10:02 PM, 5th February 2021, About 5 years ago
Reply to the comment left by Seething Landlord at 05/02/2021 – 10:36
Yes, their hard-line principle is the deposit belongs to the tenant, the landlord’s assets is trash.
How ridiculous they are, give you an example. At check in, would you think to record the speed of water running in the sink?
But you have a common sense to see if the water is running slow or not. They don’t!
I claim £3.50 for purchase Bathroom Buster Plug unblocked the slow running water in the bathroom basin. You may laugh why I claimed this, is to make a point what I said to the tenants before the check out all is the facts, the time of check out and the time I made purchase, is all make sense. But DPS said the tenants sent a video to show the water running at an average rate. They took the side line to believe tenants not the landlord.
Missing item, as it is old, so no value, just write off. That is why I said landlord’s asset is trash. You borrow something from someone, can you dump it because it is old. It is down to owner to decide.
Member Since January 2020 - Comments: 1103 - Articles: 1
10:41 PM, 5th February 2021, About 5 years ago
Reply to the comment left by wanda wang at 05/02/2021 – 22:02
It’s not “their” principle that the deposit belongs to the tenant, it’s the legal reality.
Member Since January 2021 - Comments: 1
5:24 PM, 7th February 2021, About 5 years ago
Things are only getting worse with the current economic climate, many tenants won’t be able to pay their rent and there is nothing landlords can do about it.
Member Since March 2016 - Comments: 163 - Articles: 1
7:17 PM, 10th February 2021, About 5 years ago
I use MyDeposits insurance scheme (about £18 with NRLA discount). Previous tenants left 2/3 months early and stopped paying rent and the whole house needed repainting, carpets steam cleaned, a thorough cleaning and some minor damage. The value was way more than the deposit. I rang MyDeposits, explained the situation, sent a copy of the AST and they released the deposit to me without a quibble. I hope that wasn’t just a lucky one-off.
Member Since September 2014 - Comments: 138
9:12 PM, 10th February 2021, About 5 years ago
Reply to the comment left by Heather G. at 10/02/2021 – 19:17
Well for insurance scheme, isn’t you hold the deposit ?
Member Since March 2016 - Comments: 163 - Articles: 1
1:22 PM, 11th February 2021, About 5 years ago
Reply to the comment left by wanda wang at 10/02/2021 – 21:12
Yes, we hold the deposit but you still have to have the deposit scheme approve how much is retained/returned.
Member Since April 2019 - Comments: 59
1:54 PM, 11th February 2021, About 5 years ago
Reply to the comment left by Heather G. at 11/02/2021 – 13:22
But possession is 9/10ths of the law as they say. I’d much rather have it my account for the sake of £20. Never had an issue as long as you’re fair and have good records. Having a reasonable tenant when they leave is because you choose them and did a character assessment when you let them the property. People skills.