Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
| “Account” |
means an account required to access and/or use certain areas and features of Our Site; |
| “Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
| “Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
| “personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
| “We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
| Name of Cookie |
Purpose |
Strictly Necessary |
| JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
| __cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
| Name of Cookie |
First / Third Party |
Provider |
Purpose |
| __utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
| _fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Dr Rosalind Beck
22:36 PM, 20th May 2017, About 7 years ago
Reply to the comment left by "Appalled Landlord" at "20/05/2017 - 21:52":
Brilliant summary as usual AL. Do you want to send this info to our pal Jonathan or shall I?
Appalled Landlord
23:38 PM, 20th May 2017, About 7 years ago
Reply to the comment left by "Barry Fitzpatrick" at "20/05/2017 - 17:18":
Hi Barry
I have seen a copy of the Treasury’s reply to David Kingman’s FOI request. It gave the figure of £5.973 bn for finance costs for individual landlords in 2010/11 and explained that the above figure includes finance costs for furnished holiday lettings in the UK and in the EEA.
I have also seen the figure in the Green Party’s 2015 Manifesto for the first time, on page 44. https://www.greenparty.org.uk/assets/files/manifesto/Green_Party_2015_General_Election_Manifesto_Searchable.pdf
On page 82 under “Our proposed increases in revenues are as follows” it states “Abolition of mortgage interest relief for landlords £5.8bn [per full year]”. Assuming they were referring only to individual landlords, and not to rental companies, it looks like they over-estimated the tax yield - unless the finance costs more than doubled between 2010/11and 2015. Disallowing £6bn would not raise 97% of that figure in extra tax. If every landlord paid tax at 45%, which they don’t, it would only raise £2.7bn.
So that leaves us with a cliff-hanger until you get a reply from Bartley. Is his £6bn an update of David Kingman’s figure, based on no deductions of any cost for any individual landlord?
Or has he just rounded off the figure from their 2015 manifesto, based on only disallowing finance costs? If so does this include corporate rentals, or have finance costs more than doubled since 2010/11, or is it just plain wrong?
Appalled Landlord
23:47 PM, 20th May 2017, About 7 years ago
Reply to the comment left by "Dr Rosalind Beck" at "20/05/2017 - 22:36":
Thanks Ros
I think we should give him a chance to explain where his figure came from first. It might not be from Kingman.
Jamie M
4:35 AM, 21st May 2017, About 7 years ago
Let's not get sucked into the details of costs etc which are all an irrelevant ploy. This is wrong from any angle and an assault on a singled out section of society. If this was happening to anyone else, the screams of racism and bigotry would be being trumpeted by the liberal left in indignation and the perpetrators being hounded by the press et al
There are no details worth debating. It's wrong full stop!
Monty Bodkin
8:16 AM, 21st May 2017, About 7 years ago
Reply to the comment left by "J Moodie" at "21/05/2017 - 04:35":
I disagree Jamie.
It is very easy for the anti-landlord brigade to argue on emotive prejudices but when hard facts come into it, their argument crumbles.
Have a listen again at this;
http://www.lbc.co.uk/politics/parties/green/natalie-bennett/when-natalie-bennett-got-brain-fade-live-on-lbc-10/
Jay James
13:23 PM, 21st May 2017, About 7 years ago
Reply to the comment left by "J Moodie" at "21/05/2017 - 04:35":
"If this was happening to anyone else, the screams of racism and bigotry would be being trumpeted by the liberal left in indignation and the perpetrators being hounded by the press et al"
I utterly agree with your sentiment. The discrimination against an identifiable group of people (individual landlords) is something I recognised a long time ago. It stinks. It also smacks of villifiying one's equals and trying to remove their potential to earn a living. Still, as the anti-landlord brigade are picking on anything negative about LLs your largely incorrect comment (taken as it is written - I'll break this down if asked) gives them ammunition.
Separately, I'm a strong right winger now, but using one group of people to moan about treatment of another group of people is downright distasteful to me even though it is relatively common place.
Appalled Landlord
15:28 PM, 21st May 2017, About 7 years ago
Reply to the comment left by "J Moodie" at "21/05/2017 - 04:35":
Hi J M
These are not costs, they are lies.
In Kingman’s case the £5bn is the result of the absurd premise that, instead of paying tax on their profits like every other enterprise in the country, landlords should pay tax on their rent receipts, and pay finance costs and all other business costs out of the remainder, if they can.
Because this would be ruinous, no government has introduced it. Because it has not been introduced, Kingman describes its absence as a public subsidy, in propaganda designed to mislead. It is a nonsensical lie.
Kingman’s nonsense was adopted by Jeremy Corbyn in the paper on Housing Policy that he published in August 2015 during his first leadership contest:
https://d3n8a8pro7vhmx.cloudfront.net/jeremyforlabour/pages/106/attachments/original/1438782182/housing.pdf?1438782182
Page 4:“By a range of measures, including building more housing overall, restricting subsidies to buy to let landlords, and regulating rental value, we can bring down house prices and make home ownership an affordable option for more people.”
Page 5: “We could re-direct some of the £14 billion of tax reliefs received by private landlords to help struggling private tenants; this would of course include building new council homes and helping private tenants to overcome the deposit problem.”
In the case of the Green Party, whatever the £6bn is based on, it is another lie because landlords do not receive subsidies.
These people are following the propaganda principle: Make the lie big, keep repeating it, and people will believe it. They will believe a big lie more readily than a small one.
So it is very important that the lies be exposed and rebutted. If we do not do so, no-one else will.
Appalled Landlord
15:56 PM, 21st May 2017, About 7 years ago
Reply to the comment left by "Monty Bodkin" at "21/05/2017 - 08:16":
Hi Monty
Bartley’s “subsidy” could be what Brainfade Bennett alluded to in that clip - housing benefit payments to the PRS. At the time she was quoted as saying "Tax relief is often offered because you're doing a public good, but at the moment landlords are collecting large amounts of funds from the public purse from housing benefit and we're not seeing the benefit of that," she told the Independent.”
https://www.accountancyage.com/aa/feature/2405508/election-2015-the-parties-tax-and-spend-cases
In 2015 this was described as a subsidy by Generation Rent, who put the figure at £9.3bn:
“Subsidies
First, private sector landlords receive £9.3bn in housing benefit per year (DWP 2013/14).”
They proposed an extra tax of 22% on rent receipts to raise £9.31bn, to return the housing benefit. Simple. They must be.
http://www.generationrent.org/making_money_like_a_landlord
https://www.theguardian.com/money/2015/feb/09/private-landlords-gain-26-7-billion-uk-taxpayer-generation-rent
As someone pointed out at the time under the GR article, housing benefit is not a subsidy to landlords. It is the tenants who are being subsidised for not being able to command an income high enough to support their households. The purpose of the subsidy to tenants is to prevent people becoming homeless and having to be housed by councils at greater cost than the private sector rents.
GR’s proposal was ignored but they had helped foster the myth about the “subsidy”. Kingman recommended that our finance costs be disallowed. The Green Party included this in its 2015 manifesto. Its policy was adopted by the inept and mathematically challenged Chancellor, who would not even venture an opinion when a seven year old child asked him what 7 times 8 was, Omnishambles Osborne.
https://www.youtube.com/watch?v=zOGMCRDOEB8
This has resulted in some private landlords evicting tenants on benefits and refusing to accept any more, so David Kingman, Generation Rent, the Green Party and the Conservative Party can all take pride in what they have done - for homelessness.
Gromit
18:51 PM, 21st May 2017, About 7 years ago
Reply to the comment left by "Barry Fitzpatrick" at "20/05/2017 - 20:45":
Sent this reply to Andrew Knee, LMS:
Andrew,
I appreciate your support regarding retrospective taxes.
I cannot, however, understand how you cannot see that letting a property is not a business!
If I bought a property and didn’t let it out then I would agree with you. I’d be speculating on capital appreciation, and upon sale any capital gain would be subject to CGT. This is would be no different than say buying physical gold. I could just sit back and do absolutely nothing for months and years and then just sell. The exception to this would possibly letting on a rent-to-rent basis, but even this would have some/minimal responsibilities & work involved.
However, when a property is let that asset is now being used to generate revenues (rent) but to do so incur costs and doing some work (maintenance, repairs, insurance, etc. etc. including interest on any business loans), and, if employed, letting agents fees. The owner of the property is both the property investor and CEO/GM/COO of the lettings business. Unlike incorporated businesses a private Landlords cannot receive dividends and can only realise any capital gains upon sale of the asset. As the CEO/GM of the letting business a salary is usually drawn. BTW the use of a letting agent doesn’t make a Landlord a pure investor just as you being the CEO ( and I presume probably a shareholder) of LMS because you employ staff (and maybe some subcontractors) make you an arm chair investor. I have listed below some of the
regulations and procedures that all rental property business owners remain accountable for as follows:-
• Considering rent offers made by tenants sourced through agents
• Tenant selection decisions based on referencing organised through agents
• Checking to ensure that agents have organised the purchase of Rent Guarantee insurance on our behalf
• Organising re-quoting and/or renewal of buildings, contents and landlords liability insurance
• Checking that tenants deposits are registered and that prescribed information has been correctly served by our agents
• Checking that prescribed information in respect of tenancy deposits is re-issued by agents when fixed term tenancies end and roll over to statutory periodic tenancies
• Checking that annual Gas Safety checks have been organised by agents and that certificates have been issued in a compliant and timely manner
• Checking that rents are paid as due by agents and that accountants are notified accordingly
• Liaising with agents and legal advisers over rent arrears and any other breaches of tenancy
• Liaising with insurers over claims
• Paying ground rents and service charges in a timely manner
• Considering accounts and minutes prepared by freehold management companies and liaising accordingly
• Liaising with agents over maintenance issues reported by tenants
• Sourcing/paying for items needing to be replaced
• Checking that EPC certificates are up to date
• Keeping up to date with selective licensing arrangements being introduced by various Councils
• Reviewing check in/out inventories produced by agents
• Dealing with deposit refunds
• Dealing with ADR in respect of tenancy deposit disputes
• Reviewing market rents
• Continued professional development through reading news, forums, industry websites and attending expo’s and landlord meetings
• Liaising with accountants in respect of tax returns and other accounting matters
• Daily bank reconciliation
• Regular reviews of the mortgage market for optimal lending terms
I used to hold shares in a major hotel chain and as an investor I don’t ever remember being called at 2am because the toilet was blocked or my customer had locked themselves out.
I hope you’ll agree that letting properties is a bona fide business, and not an armchair investment.
Best regards
Jamie M
8:20 AM, 22nd May 2017, About 7 years ago
Reply to the comment left by "Jay James" at "21/05/2017 - 13:23":
Yes she is a liar a troublemaker and incongruous witch without a clue In the world how to deal with any social problem, but she gets air time and we don't. I suppose countering her lies is one way but we have to do that for every leftie nut looking to vilify us as easy low fruit distractions. We need a loud voice of our own with gravitas that they are then forced to disprove, which they won't be able to. I'm not sure what that looks like yet but it isn't any of the bodies representing landlords. Needs to be someone already in the mix