Estate agents duty of care to tenants?Make Text Bigger
My partner and I began renting a house through an estate agent last year. We paid our month upfront, our deposit and our admin fee to the estate agent to draw up the tenancy agreement. We have since received letters from the landlords bank and their debt collection company stating that the landlord has defaulted on his payments.
When we contacted our estate agents about this they said it was all in hand and had been resolved. We have since received an order for eviction and a letter stating the landlord did not have permission to let the property with his mortgage and any tenancy agreement was in fact void.
So my question is, do the estate agents we went through owe us a duty of care to have checked that the landlord had permission to let?
Also would we be able to retrieve our admin fee back or claim any damages off them?
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