by Mick Roberts
11:31 AM, 28th February 2019, About 2 years ago 14
Dear Information Commissioner,
DWP are disclosing multiple tenants’ National insurance numbers to me.
I am also copying in some of the Universal Credit UC staff that I have been sending the below to, some quite high up people actually, so you can see the UC Director Generals know about this, but have done nothing. The local job centre staff are innocent in this.
Please find enclosed screenshots of the DWP Universal Credit UC sending me National Insurance numbers for my tenants.
Should they be doing this?
All I want, as Housing Benefit have been doing for 20 years, is for UC to put the tenants rent in my bank with a reference that I can then use to identify which particular tenant it is for.
I do now know all my tenants National Insurance number, they are releasing this to me without the permission of the tenant.
I can get some tenants to back up that they are fuming with this too if you like.
My complaint is now with ICE who are taking 18 months to look at complaints. As DWP UC just don’t take any of this seriously, I’ve not had one phone call from them about it, but the ICO I am told are interested in this. If you going after them for this and it solves my Ref number requests, then that is good for me.
Please take a look and ask me for anything as I have loads more, just not got time to send it all to you at moment.
I have sent and asked DWP many times and alerted them that they are using tenants Ref Number in payments and it’s like 2 year old kids replying.
If you fine them £1 million pound plus, because you can guess they doing it to other Landlords (which I will get for you too if you wish to pursue), then UC WAKE UP AND COMMUNICATE WITH US.
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