11:17 AM, 27th March 2015, About 7 years ago 18
I purchased a property nearly 2 years ago as a btl. All has been fine. 9 months ago I had my first service charge bill with arrears from the previous leaseholder.
I queried this (obviously) as it was a large sum of money – and was a bit puzzled as I knew that I had reimbursed some service charge on completion. I took it up with the managing agents who confirmed that this was outstanding and also with the on line conveyancing company who confirmed that there had been a ‘zero balance’.
I put the two parties in touch and left it at that and heard nothing more until the next service charge invoice which again showed this. I went through the same procedure thinking that they would sort it out, but a change of staff at the management company and maternity leave with the conveyancers (is it only me that gets fed up with this) meant that no progress had been made.
I am now really pushing it before I get into trouble with the management who have had 2 more changes of staff and I have had the response from the conveyancer that they had an undertaking from the solicitor acting for the seller that all outstanding charges would be paid. This (acting for vendor) solicitor has now said that he did not make this undertaking and it appears to be an undertaking from the seller and ‘my’ conveyancer has now emailed and told me that it is now a civil matter and they do not deal with this so I will have to find myself a solicitor who will deal with it.
Clearly I am not happy, and have again spoken to them (and emailed them to tell them to provide me with the specific paperwork that either says it is a solicitor’s undertaking or a leaseholders) and they are now treating this as ‘a complaint’.
Clearly they are distancing themselves from this, but it is not my fault so can’t see how I can be liable, my first thought was to the law society, but can the conveyancers make a mistake like this and then pass the buck back to me and obviously not happy with them not sorting it out when I first brought it up last June.
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