Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.property118.com
(“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
||means an account required to access and/or use certain areas and features of Our Site;
||means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
||means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
||Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at firstname.lastname@example.org, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at email@example.com, or using the contact details below in section 14.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
|Name of Cookie
||Used only to collect performance data, with any identifiable data obfuscated
||This cookie is strictly necessary for Cloudflare's security features and cannot be turned off.
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
|Name of Cookie
||First / Third Party
|__utma, __utmb, __utmc, __utmt, __utmz
||Helps to understand how their visitors engage with our website
||Helps to understand how their visitors engage with our website
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
11:22 AM, 20th January 2021, About 2 years ago
I seriously hope you are not comparing landlords who are trying to do the right thing with law-breaking rioters in the US. I am really offended by this post and feel it should be taken down. The implication that the rioters are as stupid as us landlords does us no favours - just drags us into the gutter. I will not be using this solicitor who has got us all wrong.
Dr Rosalind Beck
11:54 AM, 20th January 2021, About 2 years ago
It doesn't offend me in the slightest. It's a comparison to illustrate something - to help people understand a bit more about why they shouldn't trust the councils. There is plenty of evidence to support such scepticism.
12:32 PM, 20th January 2021, About 2 years ago
No Fiona, I do not think Phil Turtle is comparing us landlords to those thugs in US Capitol building, but he is making a point that like them daringly attacking the white house, there are some rogue landlords who do similar things by breaking breaking the law like when they try to evict tenants with force without a Court Order.
Secondly he is making a point that we should not divulge any more information than is absolutely necessary, you may think that when you receive an inquiry from any of the housing officer of the Council asking for more information, it is no point trying to be more helpful to them than is absolutely necessary in answering any inquiry, since cunningly they will use your own words against you. I learned this through experience, I rang my local council to find out what was their policy on long term empty properties, as I owned one and read in some news that councils will start using powers given to them to slap a compulsory Purchase order on empty properties, so as I wanted to make a general enquiry regarding their policy, when I rang, I was cunningly asked what my name was, and where is the property concerned situated, and I freely divulged this information, whereas, I should have given them fake name and fake address, because in no time they were on to me like a ton of bricks, why was my property empty and they then gave me an ultimatum to bring it into use within 3 months, whereas, I visited this empty property for over 10 years and paid council tax and bills, made it look like someone lived there, yet no one from the council knew that it was empty and i used it as my second home.
Absurdly they said you cannot have your second home in the same street as your main residence, .....yes it really was bought as a second home as I needed more space to store some of my important things near to my main residence, and it was also being renovated at the same time at my own leisure, also bought in view of a long term investment for my retirement.
In the end i was forced to rent it out and get a property license, so it had to be an HMO as I needed access to my stuff and two rooms I occupied as my second home.
12:44 PM, 20th January 2021, About 2 years ago
Yes so Phil's title is clear, do not self incriminate, you have the right to remain silent. Anything you say may be used towards you in incriminating you further.
The thugs who attacked white house knew they would be under surveillance, and knew they could end up being prosecuted. a sound piece of advise. You see like in my example I should have not divulged my name and the property address as the nature of my inquiry was general, and the idea was if the local council did have a policy of slapping CPO, then I would have taken appropriate steps to avoid this CPO and if required start preparing to rent my house or start living in it as main resident.
9:12 AM, 23rd January 2021, About 2 years ago
Well done Des & Phil, u got to tell us how it could be. Cause once this Covid is over, them Not got a clue about renting Council officers are gonna' be coming look to tick some boxes & put some stuff in the papers how they caught bad Landlord who's stair carpet was falling off. Which by the way, stairs is down to the Landlord even if it's tenants carpet.
I had one last night 830pm, gal's kid put towel in sink & switched sink taps on upstairs bathroom & went out for 8 hours. Come back & 2 inch of water in kitchen, hallway etc.
That will of course be my fault though if Inspectors look & see floorboards going rotten.
Oh & her lights crackling with water in. And she said Why have I got to pay for electrician?
14:09 PM, 23rd January 2021, About 2 years ago
Sounds like Bargain Brits on Benefits Mick.....
16:37 PM, 23rd January 2021, About 2 years ago
Reply to the comment left by Jon D at 23/01/2021 - 14:09
She is very good gal, been with me about 7 years, likes nice house, so if even the good gals can do this..... What damage can the bad 'uns do when u han't been in the house for 6 months & Inspector gets in there before u.
16:58 PM, 23rd January 2021, About 2 years ago
Even if some of you approve of the rioters, you have to agree that they were blatantly and knowingly breaking the law whereas I wish to stand up for us landlords by saying that most are not breaking the law and are being trapped by councils. My point is that landlords are at least trying to stick to the law. Hence the comparison is invalid and supports the Shelter and media view of us that we don't care about breaking the law. I therefore felt that the writer of this article does not fully understand the position of landlords. He would be better to compare us to a group in society trying to do our best.
10:31 AM, 25th January 2021, About 2 years ago
Well said, couldn’t agree more, the less you have to do with the council, they better off you will be!