14:12 PM, 4th May 2019, About 3 years ago 6
My daughter wants to know can she claim? She was renting a property, first rental, with a group of friends.
Before Christmas her bedroom light was flashing whether it was on or off. Upon investigation by her housemate who is an electrician he found the ceiling rose to be dripping wet. It was reported to the LL. Nothing was done. Over months she and her housemates all noticed mould starting to appear on the walls where they join the ceiling. After her having no light and this issue she contacted the LL again.
He eventually sent someone around to look at the roof (it was a top floor appt and has a flat roof). It was like a swimming pool. He managed to clear away the water, but that was it. The wet weather kept happening and the mould kept reappearing and she was constantly scrubbing the walls with bleach to try to get rid of the mould.
Fast forward to a couple of months ago when the agents asked if they were renewing their tenancy, although the LL hadn’t sent his information to the agents to offer another term, he just blanked them.
Of course they said no due to the conditions.
They found out about the DPS this week and phoned around and realised that their deposit hasn’t been in the scheme all the time they have been renting!
They handed their keys back today.
1) Can they make a claim for the LL not using the DPS even if he does return the deposit to them
2) Is there any compensation they can make against the landlord for the conditions they lived in and lack of repairs and the fact that they had water in the electrics with nothing being done. Lots of their belongings were covered in mould and it’s costing a fortune to put everything through the wash to get the smell out.
They had pets (hamsters and budgies) that were young and died within months of them getting them. (3 hamsters and 1 budgie died).
They were first time renters and young too so completely naive to things. They have spoken to a couple of solicitor companies today who have all said they look like they have a claim but they can’t afford that route as they just don’t have the money.
Thanks for any advice.
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