10:49 AM, 2nd December 2015, About 6 years ago 4
I just bought a property with tenants in situ. Previous owner has been using a letting agent who introduced the tenant, used its tenancy agreement template, and subsequently managed the property. Deposit is held by them on TDS. There are some on going issues on the property relate to condensation. Tenant has been paying regularly as we have seen the proof of payment since they moved in December 2014.
Unfortunately, I had some issues with this agent in the past and I prefer not to use them. However, as they have been managing this and working with tenant for a year now, I might end up continuing with them. any suggestions?
Meanwhile, I use my deposit, and agent is not sure about the process of releasing the deposit from TDS to me, so I can register with my deposit. Does anybody know a proper process to do it ?
Do they need tenant’s approval to release the money ?
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