83% of PRS tenants are happy with their homes

83% of PRS tenants are happy with their homes

15:03 PM, 8th July 2021, About 3 weeks ago 13

Text Size

Figures from the English Housing Survey for 2019/20 report that 83% of private renters were satisfied with their current accommodation, a figure that has remained constant over the past 10 years.

In comparison, the proportion of social renters satisfied with their accommodation stands at 78%, having fallen from 81% in 2018/19.

The survey reports also that 75% of private renters are satisfied with the way their landlords carry out repairs and maintenance, the highest figure for around a decade.  In contrast, 66% of social renters were satisfied with the way their landlords carried out repairs and maintenance, down one percentage point from the previous year.

The Government’s survey also revealed that tenants generally had a more positive experience of renting when dealing directly with a landlord than with a letting agent.

Private renters were asked how satisfied they were with the services provided by the landlord or, if they rented through a letting agency, letting agent from first contact to the day they moved into the property. 85% were satisfied where services were provided by their landlord, whilst 79% said the same where they were provided by a letting agent.

Ben Beadle, Chief Executive of the National Residential Landlords Association, said:

“The NRLA is mindful of the challenges the private rented sector is confronted with and remains firmly committed to tackling them in a spirit of co-operation between tenants, landlords and government.

“However, today’s figures demonstrate that the vast majority of private renters are satisfied with their accommodation and the service being provided by their landlord. This positive feedback is representative of tenants’ experiences across the private rented sector, and it is through this lens that future changes need to be seen.”



Comments

by Luke P

16:23 PM, 10th July 2021, About 3 weeks ago

Reply to the comment left by Chris @ Possession Friend at 10/07/2021 - 14:59
How *could* such a group break through if Govt. choose only to accept the NRLA as thee unified voice of LLs, Chris? That’s my only concern, because I believe they’ve already realised our potential power and will lock us out.

Look at the latest Bill to limit protests in general…

by Chris @ Possession Friend

16:40 PM, 10th July 2021, About 3 weeks ago

@Luke, If most groups - Fair Possession Coalition banded together, NRLA would have no practical choice But to join, as a significant number of Landlord representative groups ( likely far exceeding the NRLA's 80k members - P118 has nearly 100 k subscribers ) would also be given the ' ear of Govt '
It would not look good for NRLA members if that Association were not collaborating.

by Mick Roberts

14:55 PM, 20th July 2021, About 2 weeks ago

Excuse my delay, I've been away.
Yes. so the 17% moan to Govt & Councils that they got a problem, so the Govt & Council's come & penalise the whole 100%, & most probably it's only the good 83% who abide & pay for & play by the new costs/regs/rules, our rents go up on innocent good tenants, meanwhile the bad 17% Landlords don't abide by new rules or costs, but do receive the higher rents they can now charge cause some good Landlords have packed up too, supply demand.


Leave Comments

Please Log-In OR Become a member to reply to comments or subscribe to new comment notifications.

Forgotten your password?

BECOME A MEMBER