Shelter’s Income and expenditure figures highlighted13:57 PM, 4th February 2019
About 2 weeks ago 35
My name is Neville. I am a new landlord for a Buy to Let property in South Yorkshire, my letting agent is based in Redhill which is 250 miles away from where the property is based. The property is coming up to two years old. I have found a letting agent that is within a mile of the property. Their full management agreement states that they will visit the property every three months as this will help to keep good relations with the tenant. My present agent has got in their terms and conditions that suggest visits to the property and being as they are more than 250 miles away they would not be able to visit the property on a regular basis. I want to sign up with the new letting agent in south Yorkshire because their terms and conditions are much better and there is no extra charge for visiting the property.
What do you think I should do? I really want to dump the present agent. Already, they are saying that repairs to property are required such as toilet not flushing, faulty locks and bath water not draining out of the bath, which they claim was the report received from the tenant. The builder is registered with the NHBC and the property is still under warranty. I have written to the builders to which I have sent them a copy of the invoice. The invoice is made out in the agent’s name but I have to pay the charges which the agent deducted from the rent, plus the fact that when certain questions are asked they reply with indirect answers avoiding the questions asked! I am not too happy with them at all.
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