Unethical property management practices

Unethical property management practices

8:50 AM, 28th April 2017, About 7 years ago 2

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I am a landlord renting a property and was going to enter into a two-year tenancy agreement with a property management company. Prior to this the agreement was via a letting agent which outsourced it to the property management agency so at the end of the agreement with the agent, I thought it would make sense to enter into an agreement directly with the property management company.

The agreement was due to commence at the start of the year which coincided with when I was applying for a remortgage. However the tenants at the property contacted me directly to raise concerns about the company – issues such as not responding to their calls and emails, using the property for storage and not relaying faults/repairs to me. The company has also refused to renew one of the tenant’s agreements despite our requests for him to do so. The tenants said that they would rather have agreements in place with me directly and not with the property management company.

In view of these concerns (which were relayed to the company), prior to the start date of the two-year agreement, I contacted them to say that I could not commit to it and that I would need to either delay the start date of the agreement or switch to a periodic agreement. They said this was not possible and when I said I would draft a new agreement they refused. I also specifically asked that one of the rooms be retained as a shared living area, but they went against this and have now sublet all rooms so the property is now a HMO. I have serious concerns about whether they have put in place any of the measures needed for a HMO.

I have recently served notice on the company, but they are refusing to vacate and have tried to extort thousands of pounds from me in order to do so or force me to sell their property via them.

I would really appreciate some advice on this matter as I really do not want to deal with such unscrupulous people.

Thank you


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Neil Patterson

8:54 AM, 28th April 2017, About 7 years ago

Hi Carole,

I am a bit confused as to what is going on here. Why do you not have control over your property and what exactly is the contract?

I would suggest you need professional help.

Please see the members profile and contact form for Paul Shamplina of Landlord Action >> https://www.property118.com/member/?id=190

Fen Jen

10:54 AM, 28th April 2017, About 7 years ago

I have had similar problems with letting agents. ARe the tenants agreements with you or the management company. Dotn sign anything with the management company. You might have to wait for the management company to give notice to the tenants to get the property back and then let it yourself. It is difficult and complicated and if they refuse they know you have to go to court and wait months for the hearing to get your property back.

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