4 weeks ago | 6 comments
I have found myself in an interesting situation and would appreciate your thoughts.
In April this year, new tenants moved into one of our rental properties. At the time of application, they advised the letting agent that they expected to remain at the property for one to two years, that they did not have any pets, did not smoke, and that their two adult children would only stay occasionally.
A couple of weeks ago, they served two months’ notice to terminate the tenancy in August, which in itself is not a problem. However, during a recent visit to the property, I discovered that both the son and daughter appear to have been living there on a full-time basis. Again, this is not a particular concern, except that the son has brought two cats into the property.
The Assured Shorthold Tenancy (AST) Agreement clearly states that pets are not permitted without the landlord’s consent, and no such consent has ever been requested or granted. My understanding is that under the Renters’ Rights Act reforms, tenants are expected to seek permission before keeping a pet, which clearly did not happen in this case.
My question is this: if the check-out inspection reveals no visible damage attributable to the cats, would there be any basis for making a deduction from the deposit for specialist carpet cleaning or deodorising, or indeed for the breach of the tenancy agreement itself?
My understanding is that deposit schemes generally require evidence of actual financial loss, but I would welcome your view.
One additional point is that, during two separate conversations (one with me and another in the presence of the letting agent), the tenant stated that she had previously worked as a letting agent, suggesting she was likely familiar with the obligations contained within the tenancy agreement.
I would be grateful for any guidance you can provide.
Thanks,
David
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Member Since June 2013 - Comments: 239 - Articles: 49
10:27 AM, 23rd June 2026, About 3 weeks ago
You are right, tenants are supposed to seek permission for a pet. Although landlords cannot refuse permission unreasonably. However, as the tenants have never sought permission, they are in breach of contract (so long as your pet clause is valid).
Had the tenants been staying, and if the pets were pets which the landlord could reasonably have refused permission for, this could possibly have been a basis for possession (ground 12 -breach of contract) if they refused to remove them from the property. However, this does not apply if they are leaving anyway.
As far as deductions from the deposit are concerned, this will depend on the condition of the property and whether it has deteriorated since the tenants moved in. This will, as always, need a detailed inventory at the start of the tenancy, and a detailed check-out when the tenants vacate.
As the tenants were in breach of contract, it is possible that the adjudicator might be more generous when assessing the award (but don’t count on it).
Member Since September 2022 - Comments: 202
11:13 AM, 23rd June 2026, About 3 weeks ago
Hi David,
Well hopefully the Cats have not damaged the property and your tenants leave your property in good condition after only 6 months Renting it.
Fair wear and Tear.
However without a full independent video inventory from an Independent video Inventory company proving damage would be very difficult.
The real problem with Cats and Dogs is urine and smells which won’t show in a video !
The Tenants may really not notice the smells as they live in that environment 24/7 !
So be prepared
Check all the carpets and curtains carefully.
Consider replacement of any old tired carpets and remove the underlay as well if needed !
Deep clean by professional company with receipts to fight your case if you decide to go down that road.
Good Luck
Member Since March 2015 - Comments: 2
12:48 PM, 23rd June 2026, About 3 weeks ago
Another consideration is the possibility of fleas. As a letting agent I am well aware that they do not always become evident straight away. You are within your rights to have the carpets professionally cleaned and the whole house treated for fleas, deducted from the deposit.
Member Since January 2016 - Comments: 71
1:17 PM, 23rd June 2026, About 3 weeks ago
Hi David
Going by what you’ve said, they have clearly breached the terms of their tenancy. Thus, you should consider their early exit as your saving grace. The fact that one of the tenants claims to have been a letting agent is a red herring that you should ignore. Her conduct has already proven that it is either a lie, or that she was a lousy agent who wasn’t good at her job, hence she is now a “former” one. With regards to a claim, that’ll depend solely on whether the cats have caused any damage that can be evidenced to your property. If they have not, you should take it as one of those things in the life of a landlord and move on from it. However, if there is evidenced damage(s), they you should claim for compensation from their deposit bond. Good luck, although only the robustness of your inventory documents and photo evidence can help you create that luck in this situation.
Member Since September 2020 - Comments: 16
1:23 PM, 23rd June 2026, About 3 weeks ago
THERE WILL BE A SMELL OF CAT IF YOU HAVE SOFT FURNISHING AND CARPET
I HAD SIMILAR SITUATION NOT TOLD OF CAT UNTIL AFTER MOVE I DID NOT PROVIDE BEDS SOFT FURNITURE OR CRPET
OAK FLORING WHICH HAD CAT SCRATCHES AND URINE STAINS THE FLOOR HAD TO BE RESANDED AND OILED
Member Since December 2023 - Comments: 1632
7:42 PM, 23rd June 2026, About 3 weeks ago
Nothing has changed since the pre-RRA era.
You can claim damages from the deposit. You can seek additional damages via MCOL. Same as before,
They’re leaving.
Would the son and daughter pass a Right to Rent check?