Tenants urged to report criminal landlords and agents in London

Tenants urged to report criminal landlords and agents in London

0:02 AM, 27th September 2023, About 7 months ago 6

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Private renters in London who have been charged illegal fees by landlords and letting agents are being urged to report them online so London Trading Standards (LTS) can help get their money back.

A new project launched by (LTS) and the Mayor of London’s Private Rented Sector (PRS) team aims to help London’s 2.7 million private renters know and use their rights under the Tenant Fees Act, which came into force in 2019.

The Act bans landlords and agents from charging tenants any fees other than rent, deposit, holding deposit and default fees.

The deposit cannot be more than five weeks’ rent, and the holding deposit cannot be more than one week’s rent.

Any other fees, such as administration fees, credit check fees or fees to view a property, are illegal.

The ‘Report a Rogue Landlord or Agent’ tool

Renters who have been charged illegal fees can use the ‘Report a Rogue Landlord or Agent’ tool on the mayor of London’s website to inform their local Trading Standards team, who can take enforcement action against the offenders and order them to repay the fees.

Nishi Patel, chair of LTS, said: “The cost-of-living crisis, coupled with the dramatic increase in new rents across London, is fuelling a threat to the welfare of so many people who are seeing their incomes squeezed.

“But the launch of our project with the London mayor’s team should provide private renters with support in their time of need.”

‘Report rogue landlords and letting agents’

Tom Copley, the deputy mayor for housing and residential development, said: “This collaborative effort, uniting London Trading Services and the mayor’s ‘Report a Rogue’ tool, will enable London’s 2.7 million renters to report rogue landlords and letting agents more easily and potentially have any illegally-obtained tenancy fees repaid.

“When the mayor launched his flagship Rogue Landlord Checker and Report a Rogue tool in 2017, he made it clear that unscrupulous landlords and agents would have nowhere to hide.

“Since then, this tool has been used over 6,000 times, helping thousands of Londoners to feel safe renting in our city.”

He added: “This new initiative builds on the mayor’s promise to protect the capital’s renters and create a better, fairer and safer London for everyone.”


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Comments

Paul Essex

9:32 AM, 27th September 2023, About 7 months ago

Asking tenants to willing dump themselves in 'temporary accomodation ' somewhere miles away is unlikely to get too many responses.

Ian Narbeth

11:00 AM, 27th September 2023, About 7 months ago

So, there were 6000 uses of the tool in about 6 years. Let's say about 1000 a year. Of 2,7 million renters, only 1000 report their landlord each year. That means every year 0.037% of renters have reported their landlord. 99.963% have not.
Obviously some cases will not be reported and perhaps some of the reports will be false and it could be that more are now reported than in 2017 before the TFA 2019 came. However, I wonder how this compares to other areas relating to tenancies, such as how many rogue tenants defaulted on their rent or illegally sublet or were guilty of anti-social behaviour?

Can the Mayor please set up a .Report a Rogue Tenant tool on the website for landlords and agents to report bad behaviour?

Teessider

18:11 PM, 27th September 2023, About 7 months ago

Why can they not accept that most tenants are treated fairly and that most landlords act within the law (despite the government and Local Authorities forever introducing rules to try to make landlords non-compliant).

Of course, any rogue landlords or agents should be reported.

Fed Up Landlord

6:40 AM, 28th September 2023, About 7 months ago

Another load of socialist landlord hating diatribe. Perhaps there should be an alternative scheme:

The ‘Report a Rogue Mayor (RARM) or Landlord Hating Lefty’
( LHL) tool.

Landlords who have been charged illegal money making for no reason licensing fees can use the Report a Rogue Mayor or Landlord Hating Lefty’ tool on the Rogue Mayor of London’s website to inform their local Mayor Removal Team, who can take eviction action against the offender in his next election and put him on the dole"

Michael Booth

7:35 AM, 28th September 2023, About 7 months ago

Has a landlord l am all for getting dodgy landlords out of the prs , but how about a tool for bad tenants and stop the defending of these people when they are clearly bad tenants and to remove them asap to give the property to a decent tenant who appreciate what they have and not have the sense of entitlement that would go along way .

Ian Narbeth

9:24 AM, 28th September 2023, About 7 months ago

Reply to the comment left by Michael Booth at 28/09/2023 - 07:35Even tenant lobby groups know, but will never admit, that there are far more rogue tenants than rogue landlords.
The problem is that if we now have a rogue tenants database to which landlords had access, hundreds of thousands of tenants would be blacklisted by the PRS. That would concentrate the worst tenants in the public sector and housing associations. The system relies on private landlords getting caught out and having to suffer from bad actors.

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