Tenants claiming for noise from upstairsMake Text Bigger
I have a victorian house that has been converted into 2 flats. The issue I have is that the tenants I have in the lower property are moving out due to the noise from above. But they are saying that its not from the fact the the property isnt sound proofed (standard with these types of properties) but rather that I have squeeky floorboards upstairs that they have asked to be fixed and I have never done so as I said that its an old property and thats just how things are. I would have had to get this repaired at great cost. They are saying the floorboards were so noisy that even if the tenants upstairs got up in the night they’d wake up. They have always paid rent on time and have actually been good tenants. They have now moved out BUT are now threatening legal action saying that I owe them rent compensation as the property was not fit to live in.
The second issue that they are claiming for is that as part of our terms of tenancy, I was due to put a cupboard into their room which took me the best part of 2 months to find and install. They want compensation for this too!?
Are they entitled to this?
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