Tenant will not let anyone into property?

Tenant will not let anyone into property?

by Readers Question

Guest Author

9:35 AM, 19th May 2023, About A year ago 15

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Hello, Can anyone from the Property118 community please offer me any advice? My tenant has not paid for a year (Don’t ask, that’s a whole other story!) and the gas and electric certificates are due but the tenant will not let anyone into the property or answer any communications directed to her at all!

My question is: Is there anything that I can do?

Any advice at all would be greatly appreciated.

Thank you,


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12:11 PM, 19th May 2023, About A year ago

Evict the tenant now while you still can.

David Houghton

14:57 PM, 19th May 2023, About A year ago

Yes . Document the visits and support with a statement of truth. Submit to court with n5 or n5b Evict. Simple as


15:05 PM, 19th May 2023, About A year ago

A letter before action threatening to serve notice to end tenancy unless access is given might be the better route

Janice Blackley

16:18 PM, 19th May 2023, About A year ago

I have the same problem tenant has not paid for 19 months owing me £16750 last year it took her 3 months after the date for boiler service .now yet again it’s due last week no reply to anything. But she has had her notice to leave by a bailiff to be out on the 31 st this month I don’t think she will go so that’s going to be 6-8 weeks more to go to court. At one point she asked to stay and she would pay me back never in a million years . Hopefully she lets the man in .


18:11 PM, 19th May 2023, About A year ago

Get out of PRS! I did! You are a landlord: today’s equivalent of a 3rd class citizen. The government is contriving an anti landlord policy. It thinks it’s being clever!


19:24 PM, 19th May 2023, About A year ago

Forgive them as they have a god given right to live rent free and probably send the landlord to a early grave

Mary Afolabi

19:38 PM, 19th May 2023, About A year ago

I hope the tenant is still alive.
For safety reasons, you should be allow to legally go in. What if there is gas leaking or the smoking alarms are not working. Your building insurance will be invalid.
Assuming that the tenant is not at home when you visit, you need to have a witness if you go in, incase the tenant say you stole some jewelleries. I will also video it if you enter the house for the gas checks. Speaking from experience, I had a situation where the tenant said I broke a vase that cost £1000. Luckily, the ombudsman saw through the lies and I learnt a good lesson
Your tenancy contract usually has a clause for this so read what it says. If she is not responding, maybe she in the hospital. Ask if the neighbours have seen her. Good luck.


6:28 AM, 20th May 2023, About A year ago

You are entitled to get the gas supply switched off for the sake of tenant's safety. In fact, if they die of carbon monoxide poisoning, you could be held liable. So, warn the tenant 1st and then go ahead with it. Also, make sure tenant is still alive. Several recent cases in news where tenant had been dead 3 yrs.


6:42 AM, 20th May 2023, About A year ago


Tenant dead for 2 years before skeletal remains found.


8:30 AM, 20th May 2023, About A year ago

I used to work as a housing officer and we'd get this from tenants all the time. A simple letter saying the gas check is a legal requirement, if we did not get access by x date we would pursue the courts to get an injunction to gain access to do the gas check. The important part was saying they would bear the court costs of approx £2,000. This did the trick every time and we never went to court.

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