8:15 AM, 18th July 2019, About 3 years ago 14
I have just received a letter from Eon saying they have “issued a safety warning notice stating that the boiler is unsafe to use” in a house I rent out. They wanted to shut the boiler down, but the tenant (a very good one) refused to accept the notice or allow them to shut it down because the reason is ridiculous and both “engineers” who visited admitted they are not gas-safe registered, but I can’t confirm that.
The tenant wanted a Smart meter and apparently it is just a plug in one and all the engineers did was switch the boiler of and back on again???? Not had a chance to visit yet ,but it all seems a little strange.
The boiler is a modern Potterton balanced flue type which was only serviced a few months ago along with Gas Safety Certificate for house which all passed ok. Also, recently Potterton very kindly came and replaced a faulty component in the boiler and left a safety check list which included the flue and all was good.
The Eon “engineers” are claiming that the flue is unsafe, where it goes through the ceiling into the loft, it has a gap of one mm max gap around the flue probably plaster shrinkage. They did not go into loft to investigate further. My gas engineer always checks in loft to make sure all ok.
I was also Corgi registered for many years before semi retiring and know this flue should not fail a safety check, my gas engineer who I know and trust 100% says that is totally ridiculous, but of course I can’t ignore it.
I would like advice on what to do next, because this could actually be an offence with the issue of the safety certificate plus if these so-called engineers are not gas-safe registered how can they issue an unsafe notice.
Other LL’s need to be made aware of this and have any others had the same problem?.
Thank you for help.
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