Is Shelter a narcissistic organisation?

Is Shelter a narcissistic organisation?

16:07 PM, 29th November 2018, About 4 years ago 10

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I was just reading an article about narcissism and noticed some spooky similarities with Shelter.

Of course we are used to seeing narcissists defined as individuals who engage in a range of manipulative behaviour which is abusive to others. But studying Shelter’s behaviour, I kept seeing parallels, leading me to ask the question: is Shelter narcissistic? The organisation certainly seems to demonstrate many of the signs of narcissistic behaviour. This is not an exhaustive list, but it sets out the main thrust of why I came to think this:

  1. ‘Projection:’

‘Manipulative people often use projection as a way to deflect from their own shortcomings. Projection is a way of putting the emphasis on another person and highlighting (or making up) a negative aspect of their behaviour.’

As private landlords we see Shelter doing this constantly, when they accuse landlords of not providing decent, safe, affordable or secure housing. Since they provide none of this themselves and do not want this fact to be noticed by the general public, they lash out at landlords to divert attention away from their serious shortcomings. They play down all evidence of the private rented sector’s crucial role in supplying a huge range of housing for people with all different needs, they ignore the fact that more than 80% of private tenants are satisfied with their housing – more than the percentage in social housing who are satisfied – but instead use ‘broken record’ techniques to keep the spotlight on private landlords’ alleged deficiencies and away from the serious problems with their organisation.

  1. ‘Gaslighting:’

‘Gas lighting is a form of mental manipulation in which the perpetrator uses emotional and psychological methods of intimidation to convince his or her victim that they are going insane.’

So, here we are as landlords, doing a good job, or so we thought. Our tenants are happy, our rents are often reasonable, we look after the properties, but Shelter says we’re doing a terrible job. Are we going mad?

  1. ‘Frustrating conversations:’

‘[This happens]…Especially if you happen to be challenging them. They will do everything in their power to confuse, distract and frustrate you from knowing the truth.’

This is a method I experienced previously, when challenging a so-called academic’s views on the PRS. Click here  Shelter seems to be staffed by many who have worked closely with politicians and will be adept at using this as a method.

  1. ‘Moving the goalposts:’

‘A manipulative person doesn’t actually want you to succeed in anything and therefore they will do their utmost to make sure this doesn’t happen. They will move the goal posts in order to see you fail. Once this has happened they can then be justified in their disappointment in you. Even if you reach their expectations time and time again, be prepared for the goal to be higher than you realised. It is their way of saying to you that you will never be good enough in their eyes.’

So, Shelter will push for further regulation on the PRS, and when the law gets changed, they will shift the goal posts and pick on a new way of demonstrating that we are not good enough and that we need to have our businesses restricted even further. I honestly believe that we will never be good enough for them – and they act as though they are our judge and jury (self-appointed and without expertise or experience in providing housing).

  1. ‘Changing the subject:’

See 3 above.

  1. ‘Love-bombing and devaluation:’

Unfortunately, Shelter don’t bother with the love-bombing part.

  1. ‘Triangulation:’

This consists of using a third party who can be fêted and praised against you. Shelter only tends to use this implicitly, with the assumption behind much of what it does that the social sector is superior to the private (it isn’t by any credible criteria), and it also implicitly supports the expensive and luxurious end of the rental market; its collaboration with Legal and General, which is engaged in Build to Rent is a case in point. It seems that anyone apart from us is doing a great job (victims of narcissists will be very familiar with this form of attack).

  1. ‘Cruel comments disguised as jokes:’

I am not aware of Shelter itself having a sense of humour; some of its ‘supporters’ however, are happy to make the kind of jokes about murdering all landlords and nailing us to trees and so on, which only a psychopathic narcissist could dream up, think it is okay to publish or think was funny. Substitute the word ‘landlord’ for ‘tenant’ or ‘Jewish person’ or ‘school teacher’ and it is clear how unfunny this is.

  1. Being ‘condescending and patronising:’

Shelter is of course very fond of puffing up its own self-importance. On its websites it often quotes big figures of the numbers it has helped – I think they may count everyone who visits their site, so because I have looked on their sites I would be included in their figure of ‘millions helped.’ The fact that it thinks it has the right to tell us how to provide housing is also certainly condescending and patronising, as well as deluded.

  1. Control:’

Finally, a narcissist will try and gain complete control over you and what you do. Shelter demonstrates this in many of their campaigns – such as the one trying to change the law so that we have to offer mandatory 5-year tenancies. Why should Shelter think it has the right to dictate this? There is also its current campaign to remove choice for landlords and letting agents regarding whom they wish to accept as tenants, and effectively force them to accept tenants on benefits, on pain of litigation. This is also evidence of its ultimate hypocrisy. Their spokesperson says that this is no riskier – but if that were the case, why don’t lenders and insurance companies agree? They are after all experts in what is and isn’t a risk. It is reassuring though to hear that Shelter feels this way as it is now bound to offer a great national scheme to underwrite landlords who otherwise would be reluctant to take on this client group.

Bravo to Shelter for putting its money where its mouth is! (not)


by Richard P-W

9:52 AM, 30th November 2018, About 4 years ago

And add to all that - their employees are now claiming to be underpaid and experiencing hardship paying for their mortgages and living expenses!

by Dennis Leverett

10:26 AM, 30th November 2018, About 4 years ago

Ross you may have given us our trump card, there has to be a way we can find the facts of court cases supported by Shelter and use it to show the actual true costs both monetary/mentally and how it has affected Landlords and Tenants alike. There are mostly no winners in these cases except legal beagles and Shelter twisting the facts as neatly described in above article. If there is any Landlord or Tenant on this forum or known with experience of Shelters "help" please, please get in touch with Larry. I have no idea if we can use the "freedom of information act" on this. I am more than willing to help analyse any information, but please it has to be honest and factual with back up proof if needed. Thanks. What do you think Larry?.

by AA

10:35 AM, 30th November 2018, About 4 years ago

The headline - Is that a rhetorical question ?

by Arnie Newington

7:46 AM, 1st December 2018, About 4 years ago

Shelter have an ad campaign just now saying 120,000 children are living in poverty please text to donate £3 to Shelter.

The man on the street thinks their £3 is going to help children in poverty but really it’s just funding Polly and her leftie mates large salaries to let them play politics.

by AA

10:41 AM, 2nd December 2018, About 4 years ago

"Shelter have an ad campaign just now saying 120,000 children are living in poverty please text to donate £3 to Shelter." Yes but they don't say they are going to do anything about it so technically they are not doing anything wrong.
They are stating a statistic and saying give us some of your money. If you are dumb enough to believe, as the general public are, your money is going to help these poor kids and not pad a very generous CEO salary and her "hanger oners" well then the old adage a fool and his money are easily parted kicks in.

Shelter have done a very good job of - fooling all of the public, all of the time.

by AA

10:46 AM, 2nd December 2018, About 4 years ago

Reply to the comment left by Arnie Newington at 01/12/2018 - 07:46
Technically nothing wrong with that - state a statistic and say give us your money.
The fact that joe public makes an inference is their fault as Shelter have masterfully managed to fool all of the public all of the time.

by Kevin Biggins

1:54 AM, 14th March 2019, About 3 years ago

This makes perfect sense and I now understand what I've been suffering from.

by ameliahartman

3:39 AM, 5th June 2019, About 3 years ago

Obfuscated Data

by Luke P

7:24 AM, 5th June 2019, About 3 years ago

Reply to the comment left by ameliahartman at 05/06/2019 - 03:39
With respect, you are wrong. Perhaps not your husband or sister, maybe not even at ‘grassroots’ level, but make no mistake that Shelter want private landlords either gone or completely jumping to their tune. There are many examples, just on this forum, of them (certainly management) at best speaking out of turn. If they do indeed just want to make changes for the best they are absolutely unmistakeably going about to the wrong way. I am selling up and not to tenants…divorcees and those living with parents into their 30s, which means that’s an awful lot less property available for rent. Shelter are almost singlehandedly responsible for the increase in homelessness in the last few years and should not be considered a charity.

by Dennis Leverett

11:45 AM, 5th June 2019, About 3 years ago

Reply to the comment left by ameliahartman at 05/06/2019 - 03:39
"But we still look at every potential tenant on a case by case basis. Can they afford the rent? Do they appear to be responsible?? Do they have CCJs??"
So if you have doubts about a potential benefits tenant ability would you refuse them and discriminate against them. I currently have a Landlady friend who is about to lose £1000's because of a bad tenant following the advice of guess who based on a very minor paperwork error. She is at her wits end having recently lost her husband. Shelter and this Government have not got a clue because they don't listen to those at the sharp end. Those that have years of experience including yourself, I really don't get your response.

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