15:10 PM, 13th January 2017, About 5 years ago 18
I am after some advice please. I am a relatively new landlord who owns 3 properties in a partnership with a business colleague of mine.
We are trying to run a professional service and look after our tenants as long term we hope they will look after us. One of our tenants is DSS and has her mother listed as a guarantor on the AST which she signed in September. After 5 months she is now refusing to pay the rent claiming mould upstairs is a result of poor maintenance on our part.
We bought the property in September 2016 and agree to carry on her tenancy as she had been in the property for 12 months. We had a Damp and timber survey completed on the property and had some plastering work completed as part of a mortgage retention to stop existing rising damp.
I have inspected the property and believe the tenant is causing the mould issue upstairs due to showers,drying clothes,not heating the property effectively and not ventilating using the windows. We have a break clause in the AST that we can serve her with 60 days notice in the first 6 month period. She is now refusing to pay rent, her guarantor is ignoring our requests and we are at the stage where we feel we need to write to her and serve the 60 day notice.
We failed to give her a copy of an EPC, Gas Safety Certificate and guide to renting due to inexperience even though we do have these documents and they are all current and in date.
Any thoughts that some of you who have dealt with this in the past would be greatly appreciated.
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