Section 21 rejected by solicitor without full explanation?

Section 21 rejected by solicitor without full explanation?

Illustration of houses with the word eviction, symbolising Section 21 rental evictions
9:17 AM, 3rd June 2024, 2 years ago 32

Hi, I’m hoping someone can advise me on an issue encountered with a Section 21 I have served. The tenant has instructed a solicitor, and this solicitor has stated that the S.21 is not valid because I “have demanded and received prohibited payments under the Tenant Fees Act 2019”.

After reviewing my accounts, I found that the only payments I have received from the tenant are for rent and council tax. There have been no other payments since the tenancy began, and no agent fees, deposit-related fees, or any other fees have been charged at any point.

Hence I wrote to the solicitor asking them to itemise the payment(s), stating what the payment was for, the date of payment and the amount, and they have not replied.

Do I have a right to know what the alleged payments are and if so, in what timescale does the solicitor have to respond in? Or do I have to wait to find out until I am in a possession court hearing if the tenant refuses to leave?

Thanks,

Steve


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