Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.property118.com
(“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
||means an account required to access and/or use certain areas and features of Our Site;
||means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
||means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
||Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at email@example.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at firstname.lastname@example.org, or using the contact details below in section 14.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
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- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
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- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
19:41 PM, 9th October 2012, About 11 years ago
So what sealant and sealant systems do you recommend... or do we need to wait for a later article to find out? We're just about to complete the purchase on a house that needs the seal around the bath replacing so this is very timely!
19:57 PM, 9th October 2012, About 11 years ago
I use Dow Corning 785 on my properties that I renovate to sell but in the rentals I have used it and it still gets mould on even though it is kind of a standard trade one to use. It is good to work with though and sets very quickly.
20:45 PM, 9th October 2012, About 11 years ago
Hi Mark, we use a product made in the UK by Everbuild called forever white and forever clear. It's very good and has a 10 year mould warranty. We've used about 8000 tubes of it in the last few years and no one yet has come back with mould problems. Works easily and we love it. Mainly we use this in our bath seals & shower seals. Not available in the sheds though. Any questions just ask.....
20:51 PM, 9th October 2012, About 11 years ago
Hi Lynne, Mark at Property118 has broken my article into 5 sections as he felt it was easier to digest this way. We know all about sealing in baths & showers to prevent leaks and black mould. Have a look at bath seal ultra 10 on our website http://www.byretech.com and it's worth watching he video too so as you can see how it works. It's a piece of cake. Any questions, just ask as we are happy to help..... Steve.....
Mark Alexander - Founder of Property118
21:03 PM, 9th October 2012, About 11 years ago
Hi Steve, is the cideo on You Tube? If so please send me a link and I will embed it into the relevant article. Same for any other videos that might fit well.
21:24 PM, 9th October 2012, About 11 years ago
Thanks for the tip I'll definitely be giving it a try in the future, shame I've just resealed a shower ready for a new tenant, I'll probably be doing it again next year....
21:45 PM, 9th October 2012, About 11 years ago
There are always more trays to seal. We aim in our properties to re-seal every 5-10 years. Thx for the comments.
22:46 PM, 9th October 2012, About 11 years ago
I would also say:
1. In my experience most tenants, especially in houseshares, don't care about how their own behaviour is causing black-spot mould.They want a warm house, langorous 20-minute showers, and *will not* open windows to improve ventilation. If mould appears, it is your fault for operating a "damp" house, and some tenants will not be slow in reporting you to Environmental Health for forcing them to live in humid and mould-generating conditions. It you want to save your property from black-spot and your own sanity when forced into meetings with EHOs, it's up to you to make the house idiot-proof.
2. towel radiators: pay a little extra for one with an electric heating circuit so it can be used in summer when the rest of the central heating is off, or have it on a separate heating circuit from the main central heating, again so it can be operated independently.
3. consider installing a humidistat extractor fan in the kitchen, as a lot of humidity is generated there too, and tenants can rarely be bothered to use hob extractors, even when cooking mackeral or other smelly fish.
4. Always go for the quietest extrator fan you can afford, otherwise tenants are prone to turning them off at night using the override switch and then forget to turn them on again, which makes the whole device useless.
5. look for external causes of moisture ingress as well as providing tenants with means to reduce internal humidity generated by their own activities. So-called "rising damp" is an extremely rare phenomenon and is usually explained by simple external causes or too much internal humidity leading to black-spot mould. For example, have the paths been built up or earht piled up over the damp-proof course, so moisture is entering the building laterally or reducing the capacity of the walls to breathe? Has the mortar in your old house underneath the damp course worn away, so water is entering the building laterally? Do your gutters leak, spraying water over the bricks and again reducing the ability of the building to breathe?
6. I find hook-over towel rails are very inefficient, as radiators, despite their name, are designed to work by warm air rising vertically, not by horizontal radiation onto the towels. It can be useful to have an old-style airing cupboard, or even a close-at-hand tumble drier, though tenants object to the perceived cost of these, so will persist in using maidens to dry their clothes despite the fug of warm dank air these tend to create unless someone opens a window from time to time.
7. Tenants do not like shower curtains that are too flimsy and are sucked around one's legs during a shower. Buy a good-quality heavy one from M&S or a department store, and aim to replace annually as they can get dirty and saturated with water.
8. I'd also add a fourth category to Steve's list of what mould likes: it likes cold corners with little air circulation where warm moist air tends to condense. Hence the need for extractor fans, but there's little you can do in bedrooms where the windows are never opened and there's piles of stuff blocking air circulation.
9. HG Hagesan mould killer works well, but will mark your clothes and hurt your eyes if you are not very careful where you spray it.
10. Mould is a particular problem in modern properties, because they are so air-tight and well-insulated. Tenants generate lots of moisture and it has nowhere to go - no chimneys, few draughts, insufficiently-used extractors and windows means many modern flats can become fuggy and dank, with poor air quality and lots of mould. Everyone hates trickle vents in double-glazed windows, and they don't work. Curtains block the air flow; tenants close the vents because of the draught and noise penetration. That's why quiet strong humidistats or, ideally, a whole-house ventilation system by the likes of Regavent are the only real solution. The latter may well become compulsary under the building regulations in a few years, once people wake up to the problems of excessive humidity and over-heating caused by the contemporary mania for draughtless insulated-to-death "zero carbon" housing.
5:40 AM, 10th October 2012, About 11 years ago
I have looked at the bath and tray sealer on the video and I have been doing this for years using upvc quadrant used for double glasing trim, costs about £5 for 5 metres from selco, and mould resistant sealant. Plus I use there upvc tounge and groove style cladding sheets to make bath panels that are a lot thicker and stronger than the flimsy ones you buy for baths. About £8 for 5 metres by 30cm sheet which will do a side and end panel plus a "p" section for the bottom and side trim, and a 90 degree piece for the corner joints, costs about £12 to do and have had no broken ones unlike the thin ones you buy, a bit more work to fit but worth the effort.
8:04 AM, 10th October 2012, About 11 years ago
the article is contradictory. its states mould needs a warm environment and then recommends radiators! mould does NOT need a warm environment, it needs cold surfaces on which steam can condense back into water. also it doesnt need 'Shampoo / Conditioner / Soap / Dirt and Other Stuff……' as demonstrated by mould often growing on window single (cold) glazing irrespective of cleanliness.