Shelter’s Income and expenditure figures highlighted13:57 PM, 4th February 2019
About 3 weeks ago 35
I completed on a BTL studio flat in London on the 22 August with tenant already in place and I am still struggling to get hold of a deposit from her, which apparently is lodged with DPS I assume with old owners details.
The flat was managed by a local estate agent on behalf of the old owner and as I am a landlord I chose not to take on their services and deal with it myself and since then they have been difficult with me and have been advising the tenant.
The tenant is receiving housing benefit and after several months of speaking to the case worker today she told me to deal with her as I saw fit, because the tenant was not responding to the case worker either.
I am receiving rent from her regularly though, so all I want to do is get the deposit sorted as it being lodged with old owner does not help anyone.
Any help would be appreciated.
Please Log-In OR Become a member to reply to comments or subscribe to new comment notifications.
Our mission is to facilitate the sharing of best practice amongst UK landlords, tenants and letting agentsLearn More