14:35 PM, 6th February 2017, About 5 years ago 2
I have two flats in a block of around 120. The block is undergoing a programme of refurbishment – long over due and has a history, unknown to me of taking ‘extraordinary service charge’ and not carrying out the work, a number of years ago residents took the block management (not these) to a tribunal and money was returned for not carrying out the work – the history.
Since I bought in the sinking fund charges have been massive, but this was more or less reflected in the price of the flats and the work to be carried out is/was extensive. We are now in a situation where the central heating and hot water (communal) has been upgraded and totally renewed – including radiators and since then we have had reduced water pressure (not enough to shower) and reduced water heat, also many days there is little or no heat, I reported these issues as I assumed it was just me and was told that it was because I had carried out refurb works and it would be my responsibility to deal with – so long story short I had the pressure increased using the valves outside my flat – I’ve now found that this is a general issue and the management have been keeping us all apart as it were, telling everyone that it is just them and they have to deal with it even though the heating system belongs to the freeholder.
It is getting worse and this weekend little water pressure (I haven’t increased mine, I don’t think I can, it was the heating I increased) and very cool water and heating – it’s supposed to be hot water all day and heating temperature controlled.
We are trying to get ourselves together and fight this but with no response from the management of any use we are just going around in circles – with me they had me call back all my contractors to check the installations when it was simply a pressure issue for the heating.
Anyway a direct route of where we go from here? The Freeholders are kept in the loop – but don’t appear to care – they are currently doing other repair works but we are all very anxious now that the work will be any good as this example has shown us that they have given us a new system that is worse than the old.
Anyone with any expertise in this area? My flats are tenanted by they way – tenants love the area and flats so are putting up – but I don’t know for how much longer.
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