9:35 AM, 26th May 2016, About 5 years ago 6
My Father died suddenly, leaving me to manage a small portfolio that provided income for my Mother. I live many miles away and was lucky to find a good agency (After first experiencing a bad one.)
Recently the owner sold out to another company. There was no notice, but they assured me the transfer would be seamless. The new owners have proved difficult to get in touch with, but yesterday they sent an email including the following:
“Unfortunately owing to this being a standalone instruction and not part of a wider portfolio, and given it’s size and the level of fee…’……’I will write to your tenants at Sandwich City to let them know you will be taking over the management of the property from today’s date.”
Quite apart from being staggeringly unprofessional, this is a very awkward situation, considering the distance I live from the property. The individual who sent the email will not take my calls nor respond.
The company can only be contacted apparently by an online form.
Can anyone advise. I don’t know any management companies in the area and live too far away to do the task myself.
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