How to deal with tenant who hasn’t paid any rent?

This is the type of tenant the government wants to protect

Ruchi,

You need to get all the paperwork from the agent including referencing, ID docs etc. To check this has been done correctly and also to do an attachment of eranings.

You also need to ask agent from writtwn confirmation that deposit miney taken back by bank. They ask them why they did not dispute this? As them to disput it now and for copies of documentation on this matter.

Its worth doing AOE to get your money back. Use fixed fee specialist company, although it is possible to do it yourself.

Best of luck,

Kat

Reply to the comment left by GlanACC at 18/07/2024 – 08:48
I suspect that the police wouldn’t respond as you say. It just smacks of no intention to pay by enacting the chargeback. My suspicious mind then starts questioning if the identity of the tenant is actually real or if this is a serial offender as that feels like it’s someone who understand the process. If this is a habit then it would be a short one under your own name. Either way 10 min on action fraud to create a record may give someone else a chance of shifting said individuals in the future.

Hi
I would apply at the small claims court and get a ccj on there name..

Reply to the comment left by Tuly at 18/07/2024 – 18:23
I agree, I used to work for a credit reference agency and a CCJ is the best way to go as it ties up the tenants name with any number of multiple other addresses and makes him ‘visible’ to many other organisations

Reply to the comment left by Kat Scott at 18/07/2024 – 14:15
We had used a reputable agent of London called Barnard Marcus , they say they appealed to the bank about the chargeback but somehow the tenant charged back saying it was unauthorised payment although he had signed the tenancy agreement and has been living in the property

Reply to the comment left by Judith Wordsworth at 17/07/2024 – 11:34
Yes we informed the council and utilities . Utilities say we are responsible for the payment if the tenant doesn’t pay

Reply to the comment left by Paddy O’Dawes at 18/07/2024 – 08:32
You are right he seems to be serial offender who knows how to play the system. He has probably done a similar thing to other landlords. All the paper work he had given for referencing was probably fake ad the references were do e by homeless company and it all passed.
Hopefully once we get the property back does anyone know of any no win no fee debt collectors who can get our rent arrears of over 20000 back.
Or a process of getting a ccj on him without the expensive and lengthy pro ess of going through court again.

Reply to the comment left by Ruchi Chandra at 24/07/2024 – 11:38
That being the case then who would you be pursuing? You would need to find out the real identity and aliases. Also be wary of no win no fee disbursements come out of your pocket and need to be added as costs ?

Having once worked for a credit reference agency, I can tell you there are many serial offenders. Providing genuine references are provided and checked genuine, you can link previous addresses to CCJs etc. Problem is many landlords would just write off the debt without raising a CCJ (do it for a small amount £300 and it only costs £35). Without these links the serial offender can digitally disappear and you will have a job tracing him.