Green Co-Leader’s gas boiler raises eyebrows amid energy efficiency push
2 years ago | 15 comments
Who is reponsible for repairing a boiler under a government grant scheme?
12:02 AM, 17th July 2024, 2 years ago
4
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Hi all, can anyone advise on this issue? The tenants a few years ago had a new boiler fitted on a government grant scheme, the boiler keeps breaking down and after £££££ of repairs with new parts it still seems to be having issues.
More than three gas fitters have advised they cannot find the fault and a new boiler would be the better option rather than chucking good money into it.
My question is who does the boiler belong too and who is responsible for replacing this?
In a court case I read some time ago, tenants had a new boiler installed with the help of a government grant. When they moved out of the property, they decided to take the new boiler with them.
The judge ruled that the tenants were within their rights to remove the new boiler, but they were also required to reinstall the old boiler, which was still functional, back into its original place.
If this is the case then should it be the tenant that has to repair or replace the boiler (as the judge says it is their boiler as it was their grant)?
Any advice would be appreciated,
Sheralyne
Tags:
boiler maintenance issues, boiler ownership rights, government boiler grant, heating system problems, landlord obligations, property rental disputes, Tenant Responsibilities
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Member Since December 2023 - Comments: 1590
8:54 AM, 17th July 2024, About 2 years ago
I don’t know what the legal position but the landlord is required to provide suitable heating and hot water.
Personally, I’d fit a new GlowWorm boiler with a ten year guarantee.
Was the scheme boiler a cheap make with poor reviews? Check TrustPilot.
Member Since March 2015 - Comments: 124
9:56 AM, 17th July 2024, About 2 years ago
Was it not fitted with a warranty?
Go back to the manufacturers – it’s your responsibility
Member Since January 2015 - Comments: 1447 - Articles: 1
11:22 AM, 17th July 2024, About 2 years ago
The contract is with the tenant and supplier but you as landlord are obligated to provide water heating appliance and also had to agree to this replacement.
The old boiler will not be available to replace it.
Boilers can be faulty. After the 2nd attempt to repair why wasn’t a new boiler being asked for/ demanded? The fault is not with not keeping the pressure topped up?
Work with your tenant to sort this
Member Since March 2016 - Comments: 27
1:57 PM, 18th July 2024, About 2 years ago
Sheralyne,
You should have been given paperwork about the system.
New boilers normally come with 3, 5, 7 and sometimes up to 10 years warranty. You or the installer should have registered the boiler. You should also have a commissioning certificate kept with the boiler and for the warranty the boiler would need to be serviced every year. then when the boiler breaks down within the warranty period the manufacturer engine will come out and repair it for free and renew any parts free also.
It’s your property as has been said it’s up to you to ensure hot water & heating. Having a new boiler installed for free does not mean you now pay attention to the paperwork and what is required of you about the boiler.
If you have not had the boiler serviced the boiler manuf may allow you to pay a yearly maintenance fee that includes free & parts. Check if the contract includes replacing of boiler with untraceable faults.
Best of luck,
Kat