13:56 PM, 2nd May 2017, About 5 years ago 4
My relationship with a tenant seems to have broken down. They have called Environmental Health to inspect the property. I anticipate the buckling laminate floor in the lounge to be snagged.
It had been previously agreed with the tenant (last week on apparently good terms) that this would be fixed in the Summer when it is was dry weather and easier to cope with the disruption of having no usable living room, furniture (large sofas etc) being emptied and stored somewhere and flooring completely redone. I suspect that the damage is due to damp making the laminate swell – either from rising damp in which case the concrete floor will have to be dug out and relaid or, it’s from an accumulation of dog pee – either their dogs or those belonging to the previous tenants.
However, the tenants then called Environmental Health after I left the house, apparently feeling they had been fobbed off.
I don’t have a problem with repairing the floor – never have. My concern is that we will not know the cause until the room is clear and current laminate floor lifted. At that point, all may look ok, new laminate could be laid in a day, furniture back in and everyone is happy. Alternatively, the concrete floor may have to be dug out and new concrete laid, left to dry, leveling compound laid and left to dry and then laminate laid, new skirting boards, painting and making good – I’m sure everyone is familiar with just how dusty and dirty a job that is and just how disruptive for the tenants for a number of days.
Is there an obligation on the landlord to pay for alternative accommodation for the tenants while the work is ongoing or will they just have to put up with the inconvenience as the work is being done to comply with a Env Health Notice? Also what about the storage of their furniture? Blocking the hall / kitchen with the sofas etc will cause a H&S issue in itself – who pays for the storage of it? (hence why doing the work in the summer was preferred if they could be left under a tarp in the back garden during a spell of dry summer weather).
Any advice much appreciated.