10:02 AM, 30th December 2020, About 3 years ago 6
Wm. H. Brown let a property for us on 10th December with 6 months upfront payment of rent. We chased them to pay this across to us before Christmas and were assured we would receive it by 22nd, or the very latest by 23rd December.
It was not paid, and I called accounts at head office on 24th and spoke to someone, who then cut me off. I cannot make contact with the head office so called the local office today, and have now been told we should receive this in the next couple of days, I wait in anticipation.
They have let another property, again on a six months rent up front basis, and there is no sight of this money either. I do not think it fair they are using our money for their cash flow purposes. Has anyone else suffered at their hands?
Latest update @ 30/12/2020 10:am >> I have now received some rent, but they have deducted too much for their fees. They have charged a deposit admin fee, despite them not handling the deposit! I am still waiting for further rent on another property.