Denied pre rental visit – update

Denied pre rental visit – update

10:55 AM, 7th December 2014, About 9 years ago 4

Text Size

In August I explained I was renting out a fairly top end property for the area. The agents successfully referenced some new tenants and I asked if I could visit them in their current home. This was the first time I had suggested this – read it on here somewhere. But they said they weren’t comfortable with the idea and as I hadn’t mentioned it when they first applied I backed off and he is a fairly well known local small business owner so let them move in. Denied pre rental visit - update

Goodness you guys laid into me and told me they would clearly be running a cannabis farm/brothel/people trafficking ring, ha ha ha. HOWEVER exactly the opposite has happened. These tenants are a total nightmare but for quite the wrong reason. They have major OCD issues I think. I was surprised on the morning they moved in. They collected the keys at 9am – they’d seen the house twice while it was occupied. Even the letting agents had commented how nicely the property was kept then. I went round at 9.30 to see them and explain heating etc and a bevy of cleaners were in!!! They said the whole place was so filthy they’d had to employ cleaners. Hum, the cleaners were obviously booked prior to them collecting the keys but I kept quiet and told them to send me the bill. Lady tenant pointed out a finger print on a glass internal door as indication of the slum landlord I clearly was. Admittedly my cleaners (and I) had missed that one.

A small water stain on the boxing in behind the loo was greeted with hysteria and no I couldn’t get someone to paint it – all the boxing needed replacing. My trusty and excellent carpenter Jim did the job, cutting ply on the drive. They seemed happy but thirty minutes later he got a really irate phone call to say there was WOOD DUST on the bumper of his car. Jim offered to go back and clean the car but tenant told him he couldn’t as he clearly didn’t know what a clean car looked like.

Up to date I’ve done everything they wanted except there are 2 blown screws on the plaster board on the staircase – quite high up and they want all the plaster board replaced and repainted and they want a light switch replaced as it has a crack in it – I checked and it’s a scratch about 1cm long. I told them if they aren’t happy they can leave!

I have never had to deal with people like this before. He even phoned me when I was in hospital having come round from an operation 45 mins earlier. I told him this and asked if it could wait – apparently not, he’d taken the cooker hood apart and it needed new filter IMMEDIATELY. I politely told him to go away or buy them himself and bill me, which he did.

They are so rude to all the good guys I’ve used for years and sent round I really want to kick them out after the six months but half of me thinks that once they are happy the place will be amazing when they eventually move out.

I wonder if any of you have ever had this problem before? To make matters worse he owns a local car repair place and he did a service on my Smart car (prior to them moving in) and it blew up 2 days later, the Smart specialist told me it was something they had done but as it’s a well known issue but it would be my word against theirs so I never pursued it! And it cost £700 to fix. Watch out for those of you who want clean and tidy tenants – you may get what you wish for!!!



Share This Article


Mark Alexander - Founder of Property118

11:13 AM, 7th December 2014, About 9 years ago

Hi Gillian

Give me a tenant with OCD over a slob any day!

I honestly think the Letting Supermarket Inventory Clerk in Norwich has OCD. Her last check in inventory was over 60 pages and made me cringe a bit. This could have been driven by the tenant though who definitely has OCD. She picked up on every little point and being true to my word I got every single thing on her list put right quickly.

Then, two weeks after moving in my tenant sent a picture of the garden shed saying it was looking a bit old. I wrote back agreeing with her that it's not like new any more but explained that it was perfectly functional and I had left it there for her convenience. I also explained that it was only two weeks older than the day she moved in and that I had no intention of replacing it but that I was agreeable to her replacing it on the understanding that she leaves the new one there when she moves out. I seriously think she considering doing just that!

I have several tenants like this and once they know where the lines are drawn they tend to make excellent tenants. In 25 years I have never had a problem with tenants who are overly OCD. Yes they take a bit of extra managing to begin with, for example they call when a light bulb blows, but then when you draw their attention to their contract they tend to read it very carefully and understand their responsibilities and act accordingly.

The tenants who really worry me are those who don't care and don't read their contracts.

I may even put it in my adverts that I particularly enjoy letting to tenants with OCD 🙂 LOL

The other thing I've found is that these tenants tend to stick around long term because it is very difficult for them to find another property/landlord that can live up to their high expectations.

Colin Dartnell

12:07 PM, 7th December 2014, About 9 years ago

Reply to the comment left by "Mark Alexander" at "07/12/2014 - 11:13":


I have to complain about your latest comment.

I have just tried to read it but all the lines are a different length, how can one be expected to read like this. I have had to have sit down with a cup of tea to calm down.

God, it’s so untidy I’m shaking. 🙂


12:09 PM, 7th December 2014, About 9 years ago

Reply to the comment left by "Mark Alexander" at "07/12/2014 - 11:13":

I'm with you Mark !!

Gillian, if a tenant wouldn't let me visit them it would certainly ring warning bells for me. I actually don't ask - I tell them I need to go through the draft rental agreement as a reason for my visit., then if the place they are living in is clearly treated badly I can back out of the tenancy.

Then, upon moving in I intentionally get all my tenants to go through the inventory and attached photo CD with a fine tooth-comb to let me know about even the slightest mark, dirt, fault, cobweb etc., they can find so that I can address it immediately - and I do just that. I also make it absolutely clear that I will be equally as fussy when they leave.

Clean, immediately tenantable properties are what I now get almost every time. Note the word "almost" as I accept nothing is totally perfect but this works for me 99.9% of the time.

Mark Alexander - Founder of Property118

12:11 PM, 7th December 2014, About 9 years ago

Reply to the comment left by "Colin Dartnell" at "07/12/2014 - 12:07":

Maybe that's the after effects of a big night out last night Colin! LOL

Leave Comments

In order to post comments you will need to Sign In or Sign Up for a FREE Membership


Don't have an account? Sign Up

Landlord Tax Planning Book Now