Crazy old lady losing me good tenants

Crazy old lady losing me good tenants

10:13 AM, 18th May 2014, About 10 years ago 15

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The Freeholder to my property lives upstairs – it is a 1930’s build House that was split into 2 one bedroom flats some time ago, and my tenants will of course have the (my) lower flat. Freeholder losing me good Tenants

The problem is I keep losing tenants after a couple of months or so simply because I have what seems to be this crazed elderly lady who is hell-bent on being as rude and noisy as possible. By noisy I mean occasionally opening her upper front window to hurl abuse at me should I happen to wonder into my property and more so, at any tenant. She in addition makes the most horrendous banging noises on a regular basis. I can only think she is jumping up and down at full blast and there are now slight cracks appearing that I would most certainly put down to her persistent ‘thunder jumps’.

In fact her banging/noise coupled with her general verbal abuse is so intense at times that it is a somewhat frightening. My most recent tenant, a hardened Builder by trade when he first moved in, was actually shaking when I came along as a response to his urgent call on the matter. He is worried for his 5 year daughter who is due to join him along with his partner shortly.

The police have now been called no less then 4 times and all have spoken quite firmly to her and each time she has promised to change her ways. The police are reluctant to prosecute or at least be more firm for two reasons as I understand it:

1) She is elderly.
2) She seems to have some serious psychological issues, possibly dementure or something associated.

It’s absolutely impossible to communicate with her in any form or shape. The only people she opens the door to are the Police.

Any similar experiences anyone?

Any ideas?

Thanks

Jacob


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Comments

Yvette Newbury

13:37 PM, 24th May 2014, About 10 years ago

One thing I have learnt in this situation where a neighbour may have mental heatlh issues is not to try and deal with the issue on your own, but involve social services. My dad had a lady who had moved into his block of flats who regularly had problems in her flat. As he was on the resident's committee a neighbour would call him to say they were concerned as there was smoke coming out of her flat and he would go along there, gain entry and find something she had left on a cooker burning. This happened 2 or 3 times until there was a fire and a neighbour called the fire brigade. My dad went along and spoke to the fire brigade to say she had done this before and they told him NEVER to deal with it himself, but to call fire services as only once they are involved can they refer the matter to social services and get the person the help they need. Sure enough the lady was moved out of her flat 2 or 3 months later and into sheltered housing so that she could get the care and help she needed.

saul jacob

20:11 PM, 3rd June 2014, About 10 years ago

'Crazy old Lady'. Well, it seems that neither Social Care or the Metropolitan Police have managed to help the lady (Freeholder) living above. My tenants have reported to me, after a comparative short period of a relatively lower period intensity of harassment/noise/ shouting abuse and so on, it seems she is back to her ether involuntary or perhaps voluntary desire of abuse, the affect of which in the least causes serious discomfort and certainly fear and anxiety to my tenants as I and others have witnessed. My immediate concern now is for the tenants 5 year old daughter.
At this stage I believe I am prepared to accept what my tenants feel is best for them and their daughter and if that is of course to leave asap, then so be it.
It is a difficult situation.

Mark Alexander - Founder of Property118

20:32 PM, 3rd June 2014, About 10 years ago

Reply to the comment left by "saul jacob" at "03/06/2014 - 20:11":

Have you considered the option proposed by Mark Smith?
.

saul jacob

23:15 PM, 3rd June 2014, About 10 years ago

Reply to the comment left by "Mark Alexander" at "03/06/2014 - 20:32":

Yes, I have today left a message on Mark's Contact page.

0:18 AM, 4th June 2014, About 10 years ago

Saul,

Do you know the lady's name?

If so, you might be able to use her surname to track down family members in the area and contact them.

All the signs suggest that this poor lady needs help and her family might not be aware of what is going on with her.

She is probably very frightened and scared underneath it all, and whilst I sympathise with your problem, I also feel for this lady, who, I feel sure, is suffering as well.

It is a very difficult situation. I wish you every success with resolving it and I hope she gets the help and support she needs.

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