Letting Agent Fails

Charity urges crackdown on letting agents

Author: Property118.com Landlord News Team

4th June 2026, 3 months ago | 4

A charity has warned that renters are facing “rock-bottom service from letting agents”. According to Citizens Advice, nearly half of...

Letting Agent Billed Tenant £50 for ‘Air Freshener Fee’

Author: Mark Alexander

30th October 2025, 11 months ago | 0

Most landlords and tenants are familiar with the usual costs that can crop up when moving out of a rental...

Unbelievable Letting Agent Fails: Agent Banned After Unlawful Eviction Threats

Author: Mark Alexander

29th October 2025, 11 months ago | 0

In one of the starkest reminders that bullying tactics have no place in lettings, a letting agent was banned from...

Unbelievable Letting Agent Fails: Keys to an Entire Building Lost

Author: Mark Alexander

28th October 2025, 11 months ago | 0

This piece is part of our Unbelievable Letting Agent Fails series. Today’s story was first reported in the United Kingdom....

Letting Agent Fail: £50 to View a Flat Through a Window

Author: Mark Alexander

24th October 2025, 11 months ago | 0

This piece is part of our Unbelievable Letting Agent Fails series. Today’s story was first reported in the United Kingdom....

Letting Agent Fails to Protect Tenant’s Deposit – Landlord Left in the Firing Line

Author: Mark Alexander

23rd October 2025, 11 months ago | 0

When a tenant pays a deposit, it is a legal requirement that it must be registered with a government-approved tenancy...

Letting Agent Fail: Misdescribed Property Leaves Tenant Homeless

Author: Mark Alexander

22nd October 2025, 11 months ago | 3

Imagine signing a tenancy agreement for a flat you’ve never seen, only to discover that the property doesn’t even exist....

The Inventory That Charged for Thin Air – Letting Agent Fails Series

Author: Mark Alexander

21st October 2025, 11 months ago | 0

When it comes to renting property, inventories are supposed to protect both landlords and tenants by clearly listing what is,...

Letting Agent Fail: Rent Collected but Never Passed On

Author: Mark Alexander

20th October 2025, 11 months ago | 1

One of the most frustrating scenarios a landlord can face is discovering that a letting agent has been collecting rent...

Letting Agent Fail: Advertising a Property That Didn’t Exist

Author: Mark Alexander

17th October 2025, 11 months ago | 1

It sounds like the plot of a scam, but in this case, it was simply a jaw-dropping example of incompetence....

Unbelievable Letting Agent Fails: Flat Advertised with No Kitchen

Author: Mark Alexander

15th October 2025, 11 months ago | 0

Landlords rely on letting agents to present their properties accurately. After all, it is their job to market the home...

Unbelievable Letting Agent Fails: The Sale Nobody Mentioned

Author: Mark Alexander

14th October 2025, 11 months ago | 0

This piece is part of our Unbelievable Letting Agent Fails series. Today’s story was first reported in the United Kingdom....

Unbelievable Letting Agent Fails: Renting Out the Uninhabitable

Author: Mark Alexander

13th October 2025, 11 months ago | 0

Most landlords take pride in maintaining safe and decent homes. Yet every so often, stories emerge of letting agents marketing...

Letting Agent Fails: The Property Advertised with the Wrong Photos

Author: Mark Alexander

10th October 2025, 11 months ago | 0

Imagine this: you’re scrolling through rental listings, and one advert shows a gorgeous, modern two-bedroom apartment with sleek furniture, stylish...

Unbelievable Letting Agent Fails — New Property118 Series

Author: Mark Alexander

9th October 2025, 11 months ago | 0

Letting agents play a vital role in the rental sector, but sometimes their mistakes are so outrageous that they leave...