Can I make a stand by stop paying ground rent or service charge?

Can I make a stand by stop paying ground rent or service charge?

10:22 AM, 7th January 2022, About 2 years ago 16

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Dear all, We bought a leasehold ground floor flat (no basement below) in a mansion block a few months ago. During the conveyancing process, our Home Buyer report highlighted possible rising damp in the flat and suggested us engaging a damp specialist surveyor to carry out an independent Damp and Timber Decay survey, which we did.

The specialist surveyor found no rising damp nor timber decay. He reported that there might have been some penetration damps in the past due to downpipes/drain damage outside the flat, which had already been rectified. His report explained that the high moisture readings from the handheld moisture/conductivity meter were in fact due to the residue salt content left in the walls from previous penetration of water.

Separately, we had also informed the selling agent/vendors about the possible rising damp detected and sought information from them. We were provided some old documents relating to a DPC treatment over a decade ago and were informed that there had been no damp since. Based on the feedback from the vendors and the specialist damp report, we proceeded with exchange.

However, on one of our visit to the flat after our exchange of contract and before the completion, we discovered water ingress in a vacant room where the likely damp had been highlighted in the HomeBuyer report. We alerted the selling agent and enquired again about the history of the damp issue. The response we had was “there has never been leaks whatsoever”. We revisited the flat a couple of days later, the water had all gone and only slight dampness on the carpet, but the agent was adamant that the carpet wasn’t damp. Confusingly, he also mentioned that the vendor had been in the flat the day before to clear away the water.

We proceeded with the completion 10 days later as scheduled and commissioned another specialist damp survey. Below are a few examples of the defects listed in the second specialist’s report :

1. A rain water downpipe right outside the flat’s has come apart halfway from its bracket on the wall. The hopper above no longer feeds rain water from the roof into the downpipe and water from the hopper instead draining downwards over the outside surface of the downpipe and across the elevation. Downpipe need to be fixed properly and hoppers to be checked and unblocked.
2. Masonry pointings immediately above the cementitious skirting at external ground level are failing, some bricks have suffered surface erosion. significantly increase the risk of damp penetration to the interior of the flat on the ground floor.
3. All existing air bricks at the base of the walls outside the building and the air pathways between the vents and the sub floor voids are blocked /obstructed by soil, restricting ventilation of sub-floor voids on the interior of our flat. Air bricks and airways need to be checked and cleared as a matter of urgency.
4. All chimneys should be capped (in conservation area so none in use) to minimise water ingress.

The building is clearly not well maintained and our flat, being on the ground floor, seems to bear the brunt of the many defects found. The second specialist surveyor suggested that once all the listed defects have been rectified, our flat would be dried and have no more problem with damp and condensation. We have communicated the issues to freeholder’s managing agent immediately after completion, requesting them to rectify asap the defects of their responsibilities. The freeholder’s own surveyor visited our flat and confirmed there was damp in the property.

However, several months have gone by, little meaningful repair work has been done despite our numerous emails and phone calls. Only a minor work of ground level reduction outside our flat has been carried out a month ago, with a trench of 150mm wide and 150 deep being formed at the base of the external wall. It is back-filled with gravel to help drain water away. Unfortunately the trench is too narrow and shallow and gravel too small with a significant quantity of grit and sand was included in the free draining material (gravel) causing the material to be easily silt up and ceases to be free draining. So all defects are still outstanding, and our flat is still suffering from damp and condensation.

My questions are:

1. Can I make a stand by not paying ground rent or service charge until the freeholder / his managing agent rectify the defects, and we know for sure our flat is safe from possible water ingress / dampness ?
2. Do we have any recourse to the selling agent? Who we feel have not been honest with us?
3. Do we have any recourse to the first Damp specialist surveyor for having failed to spot all the defects of the building that causes the water ingress to our flat?
4. What options do we have to ensure freeholder fulfil his responsibilities and keep the roof, surface and underground drainage and sub-flooring ventilation in good repair and in working order?

So far, we have been dealing with freeholder’s managing agent, who is an administrator, doesn’t seem to understand the property management very well. Can we write to the freeholder direct? Surely, with all these risks of continued dampness and condensation to the foundation of the building, it is in freeholder’s interest to get it repaired.

Any advice and suggestions would be most gratefully received. Thank you all very much.

Best wishes to everyone for a very successful 2022 ahead.

Xiaolei


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Comments

BernieW

9:56 AM, 11th January 2022, About 2 years ago

Reply to the comment left by Xiaolei Men at 11/01/2022 - 01:04
The landlord not carrying out the required repairs is a breach of the terms of the lease. You taking the repairs into your own hands - will also be a breach of the lease. Two wrongs do not make a right.

Furthermore, if you undertake works you become liable for the consequences. If anything goes wrong, whether intended or otherwise, you could be held liable. That's not a risk worth taking, in my opinion.

Xiaolei

13:53 PM, 11th January 2022, About 2 years ago

@ Bernie Wales.

All well noted, thank you so much.

Best / Xiaolei

Gracie

22:52 PM, 21st February 2022, About 2 years ago

Xiaolei how did you get on?
After a few requests to the MA I would have followed their complaints procedure - generally useless but they are necessary steps to then escalate to whatever bodies they subscribe (eg ARMA) (generally also useless) but you then have paved the way to FTT - First Tier Tribunal.

Xiaolei

23:28 PM, 21st February 2022, About 2 years ago

Reply to the comment left by Gracie at 21/02/2022 - 22:52Dear Gracie,
We have had some results - the managing agent has engaged a drainage company to check, repaired and unblocked the drains concerned a month ago. Next week, repair to the rain water down pipe and the hopper will starts (hopefully).
So things are happening albeit slowly; I just have to keep chasing until the rest of the works are completed.
It helped a great deal to meet the managing agent on site and show him the defects of the building that the 2nd specialist report has clearly identified and recorded that are causing trouble to our flat, together with its recommendations.
Eventually we can now start thinking of renovating our flat. Recommendation of an effective architect would be most appreciative.
Best wishes,
Xiaolei

amarni

11:43 AM, 22nd February 2022, About 2 years ago

Reply to the comment left by Xiaolei at 21/02/2022 - 23:28
I am in a similar situation and many costly years via section 20 disrepair protocol. I would advise you to understand the remedial action being taken together with requiring a warranty for work by contractors. There is no point in thinking you can simply now go ahead and redecorate your property until the source of the leaks and water/salt ingress is finally and correctly repaired/dried out/sealed. A dehumidifier will help and removal of salts. I would also check how much of the ground floor of the entire build is affected by damp. Ie is this something that could be tackled now by the contractors for the future good overall fabric of the build? As stich in time etc.

Xiaolei

14:03 PM, 22nd February 2022, About 2 years ago

Reply to the comment left by amarni at 22/02/2022 - 11:43
Hi Amarni,

Thank you for sharing your experience and advice. First of all, may I know whether you are a leaseholder or a freeholder?

As far as we are concerned, there is a limit in terms of how far we can (would like to) push for good maintenance of the building. We have checked all things affect us, i.e. defects on the external wall, grounds, downpipes, drains and sub-floor ventilations and timbers etc.. all defects has been identified and I am pushing them to be repaired one at a time.

However, maintaining the building as a whole is beyond our (a leaseholder's) responsibility; it is not feasible for us to take on the cost (and effort) to check how much of the ground floor of the entire build is affected by damp for example, surely this is freeholder's responsibility and if freeholder doesn't care then it is a different story, i.e. the whole building's leaseholders got to act, not just ourselves.

We paid an expensive second specialist report ourselves, that is as far as we will go. We can't keep subsidising the freeholder and everyone else in the entire block.

Regarding warranty for the contractors' work - it was the freeholder's managing agent who had engaged the contractors to repair the defects of the building, I don't see ourselves being in the position to require a warranty, or are we? We are not the managing agent of the building.

Thank you again,
Xiaolei

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