Bad Tenants Database

by Readers Question

21:15 PM, 26th February 2019
About 2 years ago

Bad Tenants Database

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Bad Tenants Database

I’m only aware of one bad tenants database and I would like to know whether there are any others?

landlordreferencing.co.uk is the bad tenants database I have used in the past, but bad tenants names rarely appear when it is searched. I don’t think enough people know about it, my agents certainly didn’t.

The reason I ask is that I am fuming right now, and I would like to tip off other landlords who are might be unfortunate enough to come across the scumbags who have completely wrecked one of my properties.

Thankfully, they have served me notice that they intend to move out next moth. Apparently their marriage has broken down.

One year ago I refurbished the property; brand new kitchen, oven, flooring, bathroom, decorated, patio laid and gardens tided up etc. I even had a positive input ventilation system fitted.

When they served notice my agents went around to take pictures with a view to re-marketing the property. The sate it is in is unbelievable. Apparently, they “couldn’t afford to put the heating on”. There is black mould everywhere, even on the UPVC doors and windows, so it is obvious they have never cleaned them. The carpets are ruined, the window sills are blown due to condensation from the windows having never been cleaned. Grout and silicone in the bathroom is black and the state of the toilets looks like they haven’t been flushed, let alone cleaned for 12 months. In regards to the carpets, my agents said she wanted to wipe her feet when she left the property. You can but imagine what the state of the gardens are in. Clearly they have never come across the concept of cutting the grass or scrubbing the patio. Oh, by the way, there is a hole in the back of one of the new kitchen units and mould growing in  the others. If Shelter ever wanted pictures of a run down house, this would be ideal for them. Naturally they would blame the landlord of course!

I know my tenants don’t have much money but I am going to make a claim via MCOL for the damage they have caused anyway. If I can get a CCJ against them, hopefully the tenant referencing companies used by other landlords and agents will at least pick up on that.

My question is this; apart from the Landlord Referencing website, which seems like a great idea but seldom used, are there any other bad tenant databases I can put these tenants details on to warn other landlords?

Before anybody asks, yes professional referencing was done and both Rent Guarantee Insurance and Legal Fees Protection was purchased. Neither help me in this situation though. They have always paid the rent, the problem is they they obviously like like hermit slobs!


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Comments

Chris @ Possession Friend

14:13 PM, 28th February 2019
About 2 years ago

Therein lies the problem, - more than ONE tenant database.
Its hard enough for One Tenant database to get known and used by Landlords, let alone several.
Tenant Reference checks just look for CCJ's
What's needed is a better system of recording debt, as not all judgements are recorded, ( unless some enforcement action is taken on them )

Badger

16:17 PM, 2nd March 2019
About 2 years ago

I have used, or perhaps more accurately, attempted to use landlordreferencing.co.uk in the past.

I have checked for bad tenants using it and registered one bad tenant (CCJ awarded against them) on it but I have little confidence that it is yet ready for prime time in terms of doing "what it says on the tin".

More's the pity, as it's a brilliant and long overdue idea but the execution of the site is very poor which makes it very difficult to use IMO.

I'm sure that the owners of the site would disagree but I speak as I find. I have had at least two extended conversations with their support people about the issues but they are not really "getting it". The site is typical of those designed by people with very little understanding of how to enable users to easily use it.

Having said that I really do hope for and wish them every success for the future. Landlords need this facility but there is a long way to go to obtain critical mass. As somebody else has commented above for example, none of my agents are aware of it and even when I draw it to their attention they seem remarkably disinterested which is very short sighted of them IMV.

http://www.tenantshistory.co.uk looks interesting. I was not previously aware of this one. I have only given it the most cursory of glances so far but one difference I note is that it looks like they require you to keep a record of the tenant's signature authorising the provision of their data to the web site. Now I can see why they would want to do this but I can also see that it would pose difficulties in certain situations such as "after the fact" reporting which is one of the services offered by landlordreferencing.co.uk. Nobody wants to see false or otherwise incorrect data recorded about a person and in the era of GDPR one can't be too careful, but I do wonder about this... maybe the two sites offer slightly different services and so do not represent duplication after all...?

Ian Cognito

18:02 PM, 2nd March 2019
About 2 years ago

Reply to the comment left by Badger at 02/03/2019 - 16:17
A few years ago, I got fed up with the referencing companies provided by online agents. The companies assumed that I wanted a reference that would meet RGI standards, whereas, I actually wanted a genuine understanding of my prospective tenant's circumstances.

I spoke with a number of companies and decided that landlordreferencing.co.uk would be best able to give me what I wanted. I have not been disappointed, though I agree, Badger, that their site is not the easiest to get on. On the flip side, their staff are readily available by phone, go to great lengths to answer questions, and are happy to "drill down" into the various elements of a reference report.

In summary, don't be put-off by landlordreferencing.co.uk's less than intuitive website (confusingly, they call themselves Tenant Referencing UK), as it's well worth the effort.

Chris @ Possession Friend

18:04 PM, 2nd March 2019
About 2 years ago

Reply to the comment left by Badger at 02/03/2019 - 16:17
Neither is the full shilling - that's what your basically saying Badger.
Anyway, whenever there's more than one place to check, bad tenants are going to fall between the gaps, or else - how many sites are Landlords and reference companies going to have to check for gods sake. !

Mark Alexander

18:19 PM, 2nd March 2019
About 2 years ago

I think a badger has made some very fair points. Further investment to simply the User Interface of the LandlordReferencing.co.uk is definitely needed to make it intuitive, cleaner and easier to use.

The concept is brilliant but the website is confusing. It tries to deliver too many messages and delivers them all badly.

The spin off income for the owners is clearly necessary but that can be achieved after users have completed their initial objective. A prime example of this is Google. Their home page is just a search. That delivers results, but also shows adverts with them.

landlordreferencing.co.uk

14:17 PM, 8th March 2019
About 2 years ago

Hi All,

Please be aware that landlordreferencing.co.uk is NOT a blacklist but rather a UK wide database of all tenants. It's also designed as a communications platform enabling you to contact landlords who have uploaded vital information on any tenants that are referenced with us.

Coupled with our evidenced based approach to referencing, this is what really sets apart and which is why we're now working with thousands of landlords and agencies across country.

Obviously we are desperate to prevent problems before they happen and the only way to increase the chances of that happening is really by ensuring landlords have quality referencing at their disposable and rent guarantee as a safeguard.

If any of you have questions, please feel free to give us a call - 08009994994

DALE ROBERTS

19:21 PM, 8th March 2019
About 2 years ago

Reply to the comment left by landlordreferencing.co.uk at 08/03/2019 - 14:17
Your site will not permit me to become a member.
In order for me to upload my very bad rogue tenant I am requested to provide a UK contact number but as I am a non-UK BTL landlord this is impossible.
I would suggest you attend to this matter in order to include the many landlords who do not reside in the UK.
As an aside, I did sent a message to your company regarding this oversight and included a request for assistance.
I have been ignored.

Charles Fonteijn

10:47 AM, 10th March 2019
About 2 years ago

Reply to the comment left by Badger at 02/03/2019 - 16:17
The authorisation form for http://www.landlordhistory.co.uk forms part of our tenancy agreement

landlordreferencing.co.uk

10:20 AM, 11th March 2019
About 2 years ago

Hi Dale,

There shouldn't be any issues when it comes to joining us in regards to non-UK based landlords and contact numbers. We work with several landlords based overseas.

If you use the sign-up page (https://www.landlordreferencing.co.uk/join/) and are still having issues, please use the callback request feature or send us an email to enquiries@landlordreferencing.co.uk and we'll provide assistance.

DALE ROBERTS

15:44 PM, 11th March 2019
About 2 years ago

Martin from Landlord Referencing has now contacted me and will upload my details manually in order to circumvent the non UK glitches.

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