10:41 AM, 6th February 2023, About A year ago 5
Hello, My tenant of 5 years recently ended up in hospital for 3 months. My building’s insurance stipulates that the property cannot be empty for more than 31 days in a row.
The tenant’s family informed the agent what had happened, and a family member visited the property occasionally, however no-one was staying there.
The agent did not inform me so I could not make arrangements with my insurance company or inform them.
In my opinion, they have invalidated my buildings insurance and this amounts to gross mismanagement.
There was also a very small fire caused by a faulty oven.
If the property had burned down, my insurance company would have grounds not to pay out.
I want to terminate my contract with the agent immediately for putting my property at risk.
However, the agent is demanding a £600 exit fee.
I asked my tenant to pay me direct whilst I dealt with the fallout.
The agent is now threatening both of us with breach of contract. The agent is a subsidiary of a large estate agent so have a legal arsenal behind them.
Where do I stand and what are my options?
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