1 year ago | 16 comments
Hi, in short, my tenant is in significant arrears. They had a child in hospital for a while and I was sympathetic to their inability to sort out their payments during this time.
Despite receiving Universal Credit (UC) they have not made up their missed payments. I applied to UC for direct to landlord rent payments and a claim for the arrears and 24 hours later got a straight NO without any explanation.
The tenant receiving UC, is more than 2 months in arrears so why this response? I applied again, twice in fact, with the same response and on one of the letters back it was actually addressed to a previous managing agent and not me, the applicant. I am hitting a brick wall here!
Please can the Property118 community provide any advice?
Thanks,
Sageer
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1 year ago | 16 comments
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Member Since November 2019 - Comments: 11
1:37 AM, 20th November 2024, About 1 year ago
Reply to the comment left by Special K at 20/11/2024 – 00:21
Cheers, Special K. You’re very welcome.
Many thanks ?
Member Since June 2013 - Comments: 3237 - Articles: 81
6:39 AM, 20th November 2024, About 1 year ago
Reply to the comment left by Fizi247 at 19/11/2024 – 21:38
And all could be solved if Govt told UC to speak to Landlord. They utter bonkers.
I have letter from UC that I can’t even tell them when I’ve sold a house so they will still keep paying me
Member Since January 2023 - Comments: 4 - Articles: 1
9:49 AM, 20th November 2024, About 1 year ago
Hi Jason,
Please see Denzel’s contact form on his previous articles here. >> https://www.property118.com/author/denzel_1hotmail-co-uk/
Member Since October 2020 - Comments: 1134
2:21 PM, 20th November 2024, About 1 year ago
Contact Bill Irvine at UC Advocacy. He’s an expert in these matters.
Member Since July 2023 - Comments: 44
8:30 AM, 23rd November 2024, About 1 year ago
Oh no! I feel your pain.
The exact same situation happened to me.
Please be aware that your tenant will likely be eligible for legal aid ( mine was)
She didn’t pay her rent for 5 months .
Like you I sympathised , and tried to reach an agreement with her.
I contacted UC and had the same reply as you.
The house she lived in is my only rental ( my previous home)
In a nutshell, her legal aid team arranged for a surveyor to call at the property, and submit a disrepair claim ( I wasn’t informed nor invited to attend)
I had visited the property the week before, so I know for certain there were no outstanding repairs.
I nearly fainted when I saw the surveyors report.
She had pulled off taps , electric sockets, light fittings, broken the door handles, pulled off kitchen cabinets, and much more intentional damage.
It took a year with solicitors and eventually I regained possession of my house.
All in all, apart from my destroyed mental health, it cost me 40 k, in fees, which I’ll be paying off on loans and credit cards for the next 5 years.
Nothing was paid back to me as I agreed to a hands drop just to get her the F out.
Please be sure to check your property and take photos, so you don’t suffer with a lying,destructive tenant like I did.
Wishing you the best of luck… and to add insult to injury, she further wrecked the property and left it in a disgusting state when I finally got my keys back.