The DPS launches dispute videos to help landlords

The Deposit Protection Service (The DPS) is offering its acclaimed dispute webinars for on-demand viewing to help landlords and tenants.

The initiative allows viewers to access educational content whenever it suits their schedule.

These free online sessions, featuring dispute adjudicators from The DPS, help to deliver a free learning platform about safeguarding deposits.

The series includes three sessions designed to equip landlords with essential knowledge and skills on how to handle disputes.

Free dispute training

Matt Trevett, the managing director at The DPS, said: “Around 6,000 landlords have already undertaken our free webinar training on disputes.

“By making the recorded sessions available ‘on-demand’, we’re ensuring that as many of our customers as possible can watch the videos at a time and place that suits them in order to understand the key principles of tenancy management.”

He added: “Spring is a common time for house moves, and we hope the webinars will refresh landlords and tenants’ understanding of the best practices to prevent a dispute and conclude a tenancy successfully.”

The DPS videos available

The first session, ‘Avoiding disputes’, outlines proactive measures landlords can implement during a tenancy to prevent conflicts when it concludes.

The second, ‘Deciphering disputes’, explains the types of evidence dispute adjudicators rely on to make informed decisions.

Finally, ‘Case study: be the adjudicator!’ challenges landlords to analyse a scenario and decide based on the presented evidence.

The DPS says this offers practical experience in dispute resolution.

The free landlord dispute videos are available on The DPS website.