13:29 PM, 7th September 2016, About 6 years ago 2
My landlord wants to charge double for a new copy of security key. I know where this key is cut as it has been the same for 25 years.
I used to be able to get a letter from landlord allowing me to go straight to key cutter and pay only £10.50. Now they won’t give me a letter of authorisation and want £20.
Is this legal?