Separate front door security key

by Readers Question

13:29 PM, 7th September 2016
About 2 years ago

Separate front door security key

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Separate front door security key

My landlord wants to charge double for a new copy of security key. I know where this key is cut as it has been the same for 25 years. key

I used to be able to get a letter from landlord allowing me to go straight to key cutter and pay only £10.50. Now they won’t give me a letter of authorisation and want £20.

Is this legal?

Christine?



Comments

Neil Patterson

13:33 PM, 7th September 2016
About 2 years ago

Hi Christine,

It is not criminal in the legal sense, but after 25 year of tenancy it is very Harsh assuming it is not a frequent occurrence.

Michael Freer

10:16 AM, 8th September 2016
About 2 years ago

Christine, ask the landlord why the change has happened.

There could be many reasons for his/her action and without understanding them your unjust feeling will remain. It maybe that simply she/he was having a bad day and your asking in a polite and reasonable way will make him/her appreciate what happened and they'll give you a revised way forward.

When he/she has given their response, if you need to because they seem unchanged, look for a solution that would be acceptable to both of you.

There are better things to do with life than getting frustrated and ruining a good relationship over £9.50. There's always a middle ground if you both go looking for one.


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