2 years ago | 14 comments
Hi, I need some advice. My ex-tenant damaged my property, identified during the check-out inspection. The deposit scheme doesn’t cover the full cost and has declined to negotiate a settlement.
Since the damages exceed the deposit, adjudication won’t help. I’ve spent 1.5 months trying to negotiate with the tenant via email and the deposit portal, but they’ve been unresponsive and haven’t provided final utility bills.
The deposit scheme has allowed me to take this matter to court. Can someone guide me on how to proceed? I assume I need to use Money Claim Online (MCOL) via this link: https://www.moneyclaim.gov.uk/web/mcol/welcome.
Both tenants, a husband and wife under an AST agreement, are responsible. I can’t use the new Money Claims Service since the claim is against more than one person.
Do I need to follow any pre-action protocols again if we’ve already tried to negotiate via email, phone, and the deposit scheme portal?
Thanks,
NB
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Member Since February 2018 - Comments: 26
10:42 AM, 11th July 2024, About 2 years ago
Oh dear. You don’t quantify the damage value? Before going down any route ask yourself if it is worth the aggro. There is little point in winning a claim if the ex tenant is skint. Most landlords on this forum will have had issues on hand back but will budget for expenses between tenancies. If the ex tenant has no money, or cannot be traced, then it may be a fruitless exercise.
Member Since February 2018 - Comments: 627
10:54 AM, 11th July 2024, About 2 years ago
A likely Pyrrhic victory, the best likely outcome is you get to file a black mark on a credit file.
Member Since February 2021 - Comments: 106
12:18 PM, 11th July 2024, About 2 years ago
Anything under 5k walk away
Member Since October 2013 - Comments: 3
12:56 PM, 11th July 2024, About 2 years ago
What is the best way to go with a working tenant with good guarantors when damage is around £15000.00 to £18000.00
I am in this situation, tenant abandoned property about six weeks ago?
Member Since September 2023 - Comments: 335
3:39 PM, 11th July 2024, About 2 years ago
Unless it is a substantial amount don’t bother it will cost you more,the system is a utter discrace, bite the bullet and move on .
Member Since September 2014 - Comments: 166
9:45 PM, 11th July 2024, About 2 years ago
I would make a claim – MCOL is intended to be easy to navigate for most cases. Assuming the tenants are joint and severally liable, both can be listed on a single claim.
Raise a single claim naming both tenants. At worst they don’t repay, and they’ll find it difficult to get credit, and few landlords will house them. They may/should now start negotiating to avoid the court/CCJ. If you have good evidence and they fail to defend the court will decide without a hearing.
Member Since May 2024 - Comments: 11
12:17 PM, 22nd July 2024, About 2 years ago
I was in a dilemma about pursuing further costs from my tenant as the damages were over the deposit amount. The trouble is he was living in the property for 15 years so the deposit paid back then was insufficient and I should have collected more deposit money from him with inflationary increases over the years.
He caused damage to my kitchen units, worktops and wooden floors which have had to be replaced, plus painted my ceilings blue and a mice infestation.
I got his deposit money paid back but decided not to pursue further on the basis he was a long standing tenant. He had lost his job 2 years ago and had a mental breakdown so started neglecting the place. I gave him a Section 21 notice this year so I can sell up due to rising costs. Luckily a family member was kind to take him in although will be sleeping on the sofa. The tenant paid me all the rent he owed and used this from his savings.
In this situation I look at it that they done me a favour and I didn’t need to pursue legal costs to get him out. The kitchen and bathroom are 22 years old so I can write it off as dated. I am currently undergoing a full refurbishment to put it up for sale and will make the money up on selling it.