Letting agent complaints soar by 26% says The Property Ombudsman
14th March 2012
Complaints against rogue letting agents surged by 26% to more than 7,600 in 2011, according to independent adjudicator The Property Ombudsman. In a year that saw continuing fraud and bad management leading to landlords and tenants losing cash to businesses that often closed without warning, the ombudsman is calling for higher standards across the industry. […]