16:22 PM, 23rd August 2017, About 4 years ago 4
Newham council are the first Council to take the step to rate lettings agents using a star marking scheme from 0 (cause for concern) – 5 (no concern) the list will then be published on their website.
Newham Council have decided to launch this scheme to protect tenants and landlords from rogue agents as they will be able to gauge their reputation by the star system and be able to see others past experiences of the agent for example deposit disputes, high fees and complaints response’s.
The agents are rated on their performance such as complying with sector legislation, best practice and best service to landlords and tenant.
In 2015 Newham’s Fair Lettings Project started to audit local agents and from this they have been able to issue the agents ratings, if agents are not happy with the ratings they have the right to appeal within 21 days.
Please Log-In OR Become a member to reply to comments or subscribe to new comment notifications.
Advice and implementation provided by a practising Barrister-At-Law with £10,000,000 of Professional Indemnity InsuranceBook Now
|“Account”||means an account required to access and/or use certain areas and features of Our Site;|
|“Cookie”||means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;|
|“Cookie Law”||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;|
|“personal data”||means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and|
|“We/Us/Our”||Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.|
|Name of Cookie||Purpose||Strictly Necessary|
|JSESSIONID||Used only to collect performance data, with any identifiable data obfuscated||No|
|__cfduid||This cookie is strictly necessary for Cloudflare's security features and cannot be turned off.||Yes|
|Name of Cookie||First / Third Party||Provider||Purpose|
|__utma, __utmb, __utmc, __utmt, __utmz||First||Helps to understand how their visitors engage with our website|
|_fbp||First||Helps to understand how their visitors engage with our website|