Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.property118.com
(“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
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- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at firstname.lastname@example.org, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
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- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- How Can You Access Your Data?
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- Contacting Us
11:03 AM, 25th April 2012, About 11 years ago
Perhaps this has been done in memory of Adolph Hilter 20 April 1889 - 30th April 1945?
11:53 AM, 25th April 2012, About 11 years ago
Mary I am invoking Godwins Law against you http://en.wikipedia.org/wiki/Godwin's_law
Someone did the same to me yesterday on Twitter haha
14:49 PM, 25th April 2012, About 11 years ago
This issue is so much more simple than the media would have us believe. There are not enough properties in London to go around. That pushes up prices.
Even where there are properties available in the PRS some landlords will not consider LHA tenants, if not for the tenants themselves then for the bother of dealing with a complex and ever-changing benefits system which offers zero security to either tenant or landlord. And that's before we bring Universal Credits looming into the picture.
It has always been the case, more acutely in London, that people can only live where they can afford to buy or rent. The Mayor of Newham has perhaps been shot in the foot by the regeneration brought to his patch by the Olympics which makes areas more desirable and, surprise, surprise, more expensive.
This storm in a teacup is the tip of the iceberg. No-one is stating the obvious. There has been negligible investment in social housing the last decade. The house building industry is at a virtual standstill. Demand is growing. The exchequer is not a bottomless pit of money.
There is no quick fix.
Radical and, sometimes, unpalatable solutions will be the only option left to some councils dealing with immediate issues. Talk of 'social cleansing' is purile and distracting from the very real issues LHA's face.
18:06 PM, 25th April 2012, About 11 years ago
Teena I have been reading about the outsourcing of the poor all week, prior to writing my Friday newsround for Landlord Law Blog. Articles in the guardian have been particularly hyper.
Unlike most of the vicous, backbiting comments I have been reading, your comment sums it up succinctly. That is exactly what the situation is, without blame or criticism.
I dont agree with your commments about social cleansing, except insofar as to agree that it isnt the intention of the new rules, just the outcome. I believe that this is what it amounts to but its not the actual driving force. Even the hated 6th form prefects who currently run things arent that cynical
"This storm in a teacup is the tip of the iceberg" hahaha I love someone who mixes their metaphors as much as me.
21:26 PM, 25th April 2012, About 11 years ago
What is not acknowledged, and what bugs me, is that working people, students all those not pigeon holed under 'Housing Benefits tenants' have always had to choose to live in an area where they can afford housing. For many this means that starting a family of their own and needing self-contained let alone bigger homes, requires them to move from an area where they work or have family ties. Yes the move from London to Stoke is an extreme example. But were I to choose to return to the town where I was born I would probably afford no more than a garage. What annoys me is that this issue is being presented as only affecting 'the poor'. As though somehow a working person chooses to commute 2 hours to work because they didn't fancy living nearby. To segment housing benefits recipients in this way is patronising and ignore the bigger problem around housing in our capital city.
And that is why I object to the media take on this issue. It is looking at the issue of housing supply in relation to only one group when if affects everyone. And the councils moving families away were keen to point out that the decision was taken in the light of family links or background in an area, children's schooling etc..
Everyone using the term 'social cleansing' is fully aware of the implications in terms of 20th Century history. To relate a pragmatic, possibly distasteful, housing policy to the mass genocide of innocent men, women and children is, to me, still, offensive.
8:29 AM, 26th April 2012, About 11 years ago
Absolutely correct Teena; you had to make a pragmatic choice to socially cleanse yourself to an area that you could afford.
Why should LHA claimants not be subject to the same decisions that working people have to make.
The rubbish that is spouted about LHA claimants being uprooted from their community is utter claptrap.
The only reason they have that community is due to the unrealistic level of benenfits.
Had they been required to take decisions based on normal people's financial circumstances they would be in another community.
Communties are created as a result of affordability.
Well the North is going to have to get used to more multi- culturism being exported out of now expensive areas of London.
This will change communties just like has always happened.
Money causes communties to change and benefit changes will enforce those changes.
It will save the govt a lot of money as LHA up north is a lot cheaper than down south.
Then there will more rental property for the PRS as a lot will have been vacated by LHA claimants
There are thousands of vacant cheap rental properties up North, so I have no problem with exporting Newham up North.
How about Hackney aswell send them oop north,when perhaps they feel like rioting next time, it gets b----y cold up there.
Afro - caribbeans don't like the cold so perhaps they won't come out rioting again.
You never know the 75% of rioters that had previous convictions might go on the straight and narrow as up north there is not much worth nicking!
It would stop all the stupid postcode gangs and their drug dealing.
Then perhaps normal Hackney residents can walk the streets in safety.
The best punishment for those rioters would have been not to evict them but to effectively exile them oop North.
It doesn't matter either that there are no jobs up there; they haven't and won't bother trying to get jobs down south so send up North where at least the LHA bill will be cheaper and there are loads of empty streets of houses they can make their new communities.
9:43 AM, 26th April 2012, About 11 years ago
Haha And Paul will be appearing at the Brighton Hippodrome shortly with Alf Garnett in "I'll tell you this" 🙂
13:52 PM, 26th April 2012, About 11 years ago
It never ceases to frustrate me how politicians fixate on playing politics while ignoring the genuine need to find solutions to housing problems. Perhaps Robin Wales should sign up to this for a more enlightened view:
3:28 AM, 27th April 2012, About 11 years ago
I think you can easily reverse the situation; so that these circumstances are nothing at all to do with really any cultural of ethnic mix of the LHA claimants.
It is just pure coincidence as the relevant mix of any LHA population.
The whole situation is down to economics.
That is reduced level of benefits; however let's be obvious here they are not benefits they are wages paid by the state.
The wages paid to benefit claimants are considerably more than people whose wages comes from other sources.
Let's imagine that the North/ South divide is the other way round..
Rents start becoming too expensive for LHA tenants in Newcastle and so cast around for cheaper accommodation.
The council contacts councils in London to place some of their difficult Geordie LHA claimants.
There are streets of empty house in London and no jobs.
These Geordie engage in regular rioting and operate in gangs dealing drugs and having a particular patois to their specch.
They also have low educational achievement and are always complaining about being stopped by the police.
It is a fact that 75% of these Geordies are known to the police and have criminal convictions; which is why they are stopped, on the basis that once a criminal you are highly likely to still be a criminal.
So if I was a copper in Newcastle I would be stopping and searching these Geordies.
Now in Newcastle the LHA rates supposedly aren't enough to afford the rental property and consequently the stupid Geordie Mayor puts a call out for other areas in the country to take these LHA claimants.
London which is poor enough says it as it's own problems and besides that Londoner don't want a load of Geordies coming into London and bringing their Newcastle Brown drinking habits with them
They also like to enagage in smoking woodbines; alot of them and people find that objectionable.
London councils warn that a sudden influx of Geordies into already hard pressed London communities will cause backlashes against Newcastle, with burning of football shirts and pouring Newcastle Brown down the drains!!
Further complaints from the London population that these Geordies are unintelligible and do not mix into the local communty cause resentment form the the London citizens.
However whilst all this is going on it is conveniently forgotten that there is a myoral election occurring in Newcastle which could have a major effect on the coming national elections.
This is very conveniently forgotten in the hubris and xenophobia over supposed social cleansing.
For that emotive term just replace living where your wages can afford you to live.
As these poorer Newcastle claimants cannnot afford Newcastle anymore they have to look seriously at cheaper places like London.
However it is pointed out that there is not actually a shortage of rental property in supposed expensive Newcastle at all.
In fact there are over 1000 suitable properties available but funnily enough and for some strange reason the LL did not wish to rent to these poorer Newcastle LHA claimants.
NOBODY seemed prepared to ask the question; the proverbial elephant in the room, why wern't LL prepared to take on these LHA claimants when the LHA would have paid what those LL were asking for in rent.
Nobody from govt or local councils seemed to know the answer.
However nobody thought to ask the shining light of knowledge and understanding as to why this was and yet he was in their midst.
In actual fact working for a council in Newcastle as a TRO
His name was Ben .
Had his advice been taken as to how to resolve this predicament, then magically those Newcastle LL would be more than happy to rent out their property.
But the Newcastle Mayor didn't want to know how to fix things, he had a political agenda.
He did not want truth to get in the way of a good political attack, hoping that this would help him win the election and also might help his political chums into power at the government elections.
So as you can see things aren't as they seem on face value and if you dig a little deeper you will find long term and ongoing problems with the way LHA is serviced, councils actions in clawback from LL and delaying tenants leaving LL properties by insisting they have to stay until the LL evicts them otherwise they the council won't rehouse them ,problems LHA tenants cause and a myriad of other issues concerning LHA claimants which over the years had deterred LL letting to LHA claimants.
So on this ocasion it is not economics that are actually affecting the situation it is govt and council inaction on sorting the things that need sorting to persuade LL to take on LHA claimants.
In particular in the rich North particularly Newcastle.
Here endeth the lesson!!
12:40 PM, 27th April 2012, About 11 years ago
Nurse?......the screens :)))