Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.property118.com
(“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
||means an account required to access and/or use certain areas and features of Our Site;
||means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
||means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
||Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at email@example.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at firstname.lastname@example.org, or using the contact details below in section 14.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
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||Used only to collect performance data, with any identifiable data obfuscated
||This cookie is strictly necessary for Cloudflare's security features and cannot be turned off.
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
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- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
11:09 AM, 26th June 2017, About 6 years ago
Well done keeping up the fight Larry even against some opinion from our own industry!
12:13 PM, 26th June 2017, About 6 years ago
Larry, congratulations in bringing this case and having your arguments upheld. Liverpool City Council look increasingly incompetent, poorly-advised and arrogant in their handling of this revenue-generating exercise. Shame on them and well done again.
12:14 PM, 26th June 2017, About 6 years ago
Reply to the comment left by "Neil Patterson" at "26/06/2017 - 11:09":
Thanks Neil, as usual Property 118 the only real voice of Landlords are first to report this once again.
12:24 PM, 26th June 2017, About 6 years ago
Reply to the comment left by "Guy Bradley" at "26/06/2017 - 12:13":
The worst of this fiasco, is that No tenants have benefited from the Council revenue raising scam. Their only prosecutions have been against landlords who failed to sign up to their rubbish scheme. Had they introduced a scheme which was genuinely selective, and targeted a deprived area in order to improve Properties in that area, All responsible landlords would have supported it. Instead they saw a cash cow. Why did Liverpool co regulation partners not take them to task for their flawed conditions??/
13:24 PM, 26th June 2017, About 6 years ago
I received a rather intimidating and threatening letter (which included Police caution quote) last week, despite the fact that Stage 1 of the process had been done and I was waiting for go ahead to Stage 2. I have now done Stage 2 and paid, literally within the past 48 hours. I have now emailed the 'go to' person in the Council to ask for confirmation that new licences will be fully compliant with the Court ruling. Also, should all re-issued licences and new licences run for the full 5 years form issue and not until 2020 as is inferred?
Liverpool City Council
15:52 PM, 26th June 2017, About 6 years ago
To clarify the remarks made by Mr Laurence Sweeney, these are the facts relating to his appeal against a selective licence to his property, granted by Liverpool City Council under s79 of the Housing Act 2004:
Mr Sweeney’s appeal was based on:
1. Ground 1: The licence is invalid because the copy of the proposed licence which preceded it was flawed in that it failed to include information as required by the Housing Act 2004.
2. Ground 2: The City Council’s licence fee structure is flawed and illegal.
3. Ground 3: The City Council failed to issue the licence within a reasonable time following the application and was thus in breach of the Housing Act 2004.
4. Ground 4: Condition 9(c) of the City Council’s standard selective licence conditions breaches Article 8 of the European Convention of Human Rights.
5. Ground 5: Standard licence condition 4(3)(a) is illegal and unworkable.
Following a case management hearing on the 7th March 2017, the Tribunal struck out Grounds 1-3 as there was no reasonable prospect of success and/or the Tribunal did not have jurisdiction to deal with the matters.
In relation to Ground 4, a Tribunal on 22 June 2017 accepted the City Council’s argument that this condition was reasonable and did not breach Article 8 of the ECHR. The condition therefore will remain.
In respect of Ground 5, the Tribunal did not order the removal of the condition as per Mr Sweeney’s request. It did find, however, that a balance needs to be struck between this and confidentiality to third parties. Licence condition 4(3)(a) currently reads as follows: Any letters, relating to anti-social behaviour, sent or received by the licence holder, or agent of the licence holder, must be kept by the licence holder. True copies of the original document should be made available to the Authority within 7 days on demand. The Tribunal has ordered that the City Council vary the licence condition to add the following onto the end of the licence condition (but the licence holder shall not thereby be required to disclose to the Authority, any information which the licence holder reasonably believes to have been provided in confidence to him).
The City Council accept the Tribunal decision and will vary existing licence conditions accordingly. New licences will be issued with the varied licence condition.
Mr Sweeney also made an application for costs against the City Council, however this was refused by the Tribunal who stated: ‘The conclusions of the Tribunal to not bear out Mr Sweeney’s criticisms of the Council’s conduct in these proceedings and we find that there are no grounds on which an order for costs against the Council could (or should) be made. Although these proceedings have resulted in a variation of one term of the licence, this arises from a relatively minor aspect of the appeal: Mr Sweeney’s principle grounds of appeal have been unsuccessful.’
18:37 PM, 26th June 2017, About 6 years ago
Liverpool City Council, is it true that no tenants have benefited from the licensing scheme, and that the Council's only prosecutions have been against landlords who failed to sign up to the scheme? Can you offer any evidence that the stated aims and objectives of the scheme are being achieved?
Many Thanks - Gunga Din
19:13 PM, 26th June 2017, About 6 years ago
Reply to the comment left by "Liverpool City Council" at "26/06/2017 - 15:52":
RESPONSE TO LIVERPOOL.
Firstly let me preface this by stating that I am delighted that the Council have engaged with us on Property 118 , a serious forum. Welcome LCC.
As regards their spin , I'm afraid it does not wash. If the Council had their finger on the pulse, they would be aware that I previously addressed the dismissal of grounds 1-3 by the tribunal. Unlike the Zealot Council I accepted and admitted that these grounds were ruled against. I did not enter in to a lengthy spin argument to justify an adverse ruling.
Moving on, the ECHR argument was indeed ruled against, but it is foolish and arrogant of this authority to comment on this ground within the appeal period. For the record I probably will not appeal this ground despite the ruling ,simply because I cannot be bothered. Moving on to the costs argument, again when one wins and has an adjudication in their favour it is normal to be awarded costs. In this case Landlords should note that these Councils can be hauled before the RPT for £100, Unlike the arrogant Council I believe the winner should receive costs but ,For Landlords all over the Country, I will live with the no costs award. No big deal.
On this subject and to save us submitting an FOI request, perhaps the Council will disclose here in an open and transparent manner the total cost of their Tribunal argument. We await this in order that the Tax payer can establish how much cash was squandered by the council.
Finally with respect to the ruling, It is not in dispute. The Tribunal ordered that all new licences must contain the amended clause and all existing licences must be amended forthwith. Exactly as I stated in my Offering. It is interesting to see the lengths this Council will go to, and indeed stoop to in order to put a positive spin on an unmitigated disaster.
I have another question for LCC. Apart from giving us an answer on the cost to the tax payer for this sham, will they also publish in Local and National papers that their entire Licence issue to date must now be amended.??
Finally another question for Good Old Liverpool City Council, How many licences must now be amended?
In summary a miserable effort at spinning what is clearly a Tribunal defeat. How can the fact that all licences must be amended to comply with the law, and all new licences be drafted differently be spun as a victory. yes I did not win all of my arguments but I won this one.
If the Council could also confirm that They previously removed another illegal clause, and confirm that they amended their dodgy illegal forms as per My ICO ruling, That would also add clarity.
Once again Liverpool City Council, Welcome to Our forum and I would urge other Local authorities around the Country to come on and state their case . Engagement surely is beneficial to all.
21:17 PM, 26th June 2017, About 6 years ago
Welcome to the forum LCC, you state that Mr Sweeney failed in his appeal, however the tribunal found in his favour. It may be a single point. Yet this point will cause you to re-issue all of the licenses that you have issued so far. (Although that isn't as much as it should be, seeing as you are behind in your issuing).
As another member has already asked Please could you clarify how many tenants have had their housing enhanced from your selective licensing? how many slum landlords have you actually prosecuted in regards to poor housing? Also how can you blatantly lie about how you decided on"striking a balance" regarding protecting information passed from a confidential source regarding behaviour of a tenant. When you state in your current license conditions that any information passed from or to a landlord pertaining to anti social behaviour, should be kept and handed over to the council on demand within 7 days.. I find it very hard to be convinced that without Mr Sweeney pointing this out you would have continued to put neighbours of anti social tenants at risk!! You LCC are extremely good at pointing the finger at landlords yet fail miserably to help the people you state need helping.. The desperate tenants that are being kept in poor housing by slum lords. You know -the ones you stated would be protected by your selective licensing!!!
Chris @ Possession Friend
23:22 PM, 26th June 2017, About 6 years ago
Below submitted to Liverpool City Council, - ( will post the reply.- when received )
Freedom of Information Request.
Please tell me for each of the years, 2014, 2015 and 2016 ;
How many complaints were received by Liverpool City Council ( either directly or via another person / body ) about a dwelling in the Private rented sector.
Also, the number of inspections and type of actions that resulted from those complaints.