Lied to by letting agentMake Text Bigger
I am contacting you on behalf of my in-laws. They have recently signed a tenancy agreement with an estates agent who at the time of the interview was verbally advised that pets were allowed.
They have a jack russell and a cat.
On moving in they have heard from their neighbours that there is a contract on the flats that no one is allowed pets. They then went back to the estate agents who have now told them that they are not allowed cats and its against their tenancy agreement.
My in laws would never have entered into this agreement if the pets was not allowed and are now stuck with a flat with very high rent and now have to temporarily rehouse their pets.
The neighbours no longer talk to them and shun them but they are in a very difficult situation. I have tried to look this up on the net but have not found the information, so I thought I would ask you.
Many thanks in advance
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