Shelter’s Income and expenditure figures highlighted13:57 PM, 4th February 2019
About 3 weeks ago 35
Our tenant had signed a 12 month contract until April 2015.
We rent out our house through an estate agents however due to my husband being a builder he maintains the property. Our tenant always let us know if something needed doing.
One of the bedrooms started showing damp so he sorted what we believed to be the problem and the tenant was happy to paint it.
That was last we heard until two weeks ago when the bathroom ceiling started leaking so again my husband went straight round only to be met with a crying hysterical tenant saying the neighbours were too loud and now this and then the kitchen flooded which was the washing machine hose.
My husband fixed everything and said he would be back to fix up the kitchen on Monday.
That Saturday she went to estate agents and told them the house was uninhabitable and had a crying fit in the office. They went round and said she could move out when she wanted.
I’m sure they have not given us enough time to fix the problem – a weekend (!?)
We had got in touch with a roofer who was going that week to assess the situation for us and give us a quote to fix it.
I make no profit from renting, it does not even cover mortgage and now I have to find the money to cover my mortgage as this was so unexpected and sudden. I was just wondering if the estate agents were in the right for what they did.
Many thanks in advance for any help.
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