Shelter’s Income and expenditure figures highlighted13:57 PM, 4th February 2019
About 2 weeks ago 35
The boiler in my flat leaked into the flat below in May. My tenant rang and told me the owner from downstairs that water was leaking into her flat. As he is in the building trade, he kindly mended it straight away.
Two weeks later another owner downstairs sent photos of her mouldy ceiling. It looks like it had been leaking a long time and I was surprised she took so long to let us know.
I said we should wait a month or so for it to dry out.
Then she texted me to say the mould is causing her to have allergies.
I called in my maintenance man who said the ceiling is still sound and he can seal and repaint the whole ceiling, but we still need to wait another month as it is not totally dry. In the meantime she should use anti-mould spray to kill the mould.
She doesn’t want to use the spray and has called in a damp company who want to replace the whole ceiling.
I haven’t gone through my insurance company as I would rather not claim if I don’t have to, but it seems like she is deliberately not helping the situation.
Can anyone suggest where I go from here please?
I trust my maintenance man, who I have used for years and he would not say the ceiling is sound if it wasn’t.
Any suggestions much appreciated.
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