The referencing shortcut that backfired on a landlord
The tenant seemed reliable — polite at viewings, full deposit ready, and keen to move in quickly. Wanting to avoid a void, the landlord rushed the process and skipped full referencing checks. Within weeks, rent payments faltered. By the third month, the tenant had defaulted completely. When possession proceedings began, it emerged that the tenant had a history of rent arrears with previous landlords. A basic referencing check would have flagged the risks, but by then it was too late.
Tenant referencing is a vital safeguard. Comprehensive checks typically include income verification, employer references, credit history, and landlord references. They help confirm affordability and highlight red flags such as past arrears or CCJs. Skipping them can leave landlords exposed to tenants who are unable — or unwilling — to pay. In this case, the landlord lost months of rent and faced legal costs that could have been avoided with due diligence.
The lesson is clear: referencing is not an optional extra, but a cornerstone of risk management. Even in competitive markets where speed matters, landlords should never shortcut checks. The upfront cost and time are minimal compared to the potential loss from unpaid rent and drawn-out possession claims.
What do you think?
Have you ever been tempted to skip referencing to fill a void quickly? Do you use professional services, or manage checks yourself?
Source: Gov.uk guidance on tenant referencing
Previous articles in this series
Landlord Lessons: The AST date mistake
Landlord Lessons: The missing inventory
Landlord Lessons: The verbal agreement trap
Landlord Lessons: The gas safety lapse
Landlord Lessons: The unprotected deposit
Landlord Lessons: The unlicensed HMO
Landlord Lessons: The electrical safety lapse
Landlord Lessons: The Right to Rent slip
Landlord Lessons: The ignored repair
Landlord Lessons: The insurance blindspot
Landlord Lessons: The rent-to-rent risk
Landlord Lessons: The Section 21 error
Landlord Lessons: The Section 8 misstep
Landlord Lessons: The selective licensing oversight
Landlord Lessons: The EPC blindspot
Landlord Lessons: The rent increase mistake
Landlord Lessons: The service charge shock
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Member Since April 2014 - Comments: 985 - Articles: 2
10:07 PM, 25th November 2025, About 5 months ago
I always get a referencing company to do reference/credit checks/CCJ’s. I then cross reference the results to validate the referencing source and also carry out affordability checks. Referencing companies tend to accept an income of 2.5 x the rent as being sufficient proof of affordability without scrutinising monthly outgoings. Funding computer games and car purchase agreements and other financial commitments can easily result in a reduction of available funds to pay rent!
Member Since May 2024 - Comments: 111
6:37 PM, 26th November 2025, About 5 months ago
Going forward I will want a credit check plus a sit down interview at their current address plus a personal reference from their current landlord. Current legislation is turning every rental into a £30000 game of Russian Roulette…
Member Since July 2013 - Comments: 1266 - Articles: 1
9:04 AM, 30th November 2025, About 5 months ago
You need good referencing to get RGI – I have once let to people who did not pass and so did not get RGI for them as they were of an age not to be able to provide a guarantor. This is a good news story though, I interviewed them, understood their reasons, took a chance and they turned out to be perfect tenants. That said, the process was followed so there was full disclosure.