How do I handle illegal subletting on Booking.com?

How do I handle illegal subletting on Booking.com?

12:01 AM, 13th August 2024, 2 years ago 13

Hi, I am in a very worrying situation. The tenant has always been difficult to deal with as he demanded to remove the furniture from the apartment in a very rude text message which made me feel uncomfortable.

I shared the text messages with the letting agent who does not manage the property but manages tenant finds. The neighbours then told me that the apartment is being advertised on Booking.com.

I brought it to the attention of the housing association who manage the building and they have told me I am in breach of their insurance policy.

The letting agents compliance team have stepped in and they say the tenant has been blacklisted and will try to contact Booking.com on my behalf.

I haven’t started any legal proceedings yet and am trying to contact Booking.com myself but am having no luck and cannot get through to their offices.

Has this happened to anyone who can give me any advice?

Thanks,

Tim


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