Horror story of a landlord

Horror story of a landlord

10:44 AM, 17th October 2017, About 7 years ago 14

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Being a landlord is indeed a lonely business far from the perception that landlords are money grabbers of tenants. In forming this perception, there is no consideration of the running costs, challenges and risk landlords expose themselves to in their quest to provide good quality homes for rental. In this article I would like to highlight just one of the negative experiences from a whole range of others that landlords come across – cowboy builders.

Within my portfolio, I have a 3 bedroom property which developed mould and dampness during the last winter. There was no other reason for this but due to the last tenant not bothering to open the windows for ventilation and putting the heating on. The tenants moved out at the beginning of last summer after the damages caused to the property through their mere negligence. I spared myself from any argument with the tenants and refunded their full deposit.

I had no choice but to have to undertake a full refurbishment to bring the property back to a rentable state. I got quote from 3 builders who I came across through a local estate agent. I finalised on one of them and agreed on the terms of the refurb’ work, the cost (agreed on £14K) and the time frame (one month) for completion. The work started at a lightning speed and it was impressive. Once the damaged plaster board removed, the builder persuaded me to other pieces of work such need for full electrical wirings, new bathroom and new kitchen. The budget went up to £22k.

The alarm bells started ringing when the demand for payment by the builder became faster than the speed of the work, much to my frustrations. I chose to believe in the goodness of human being and thought that if I pay, there will be an incentive for the builder to complete the work. In my naïve approach, the builder managed to fleece 95% of the agreed money from me. At the same time, I had pre-booked a family break, which I had no choice but to go as it was one after about 5 years of no family break.

I was confident that by the time I am back, the work would have been completed. You have guessed rightly – the builder had not only stopped the work but had stopped answering my phone calls. When I managed to speak to him via the estate agent who had introduced him to me, the builder’s explanation was nothing but blaming me for not having paid the rest of 5% of the agreed money. Cutting a long story short, 5 months down the line, the work is still not completed and he is still showing no sign of giving me an electrical certificate. The house remains un-rentable without the completed work and the electrical certificate. No other builder is willing to take the job.

This situation has left me with no other option but to plead with the builder to finish the work. Yes, court could be a way forward. However, this comes at a cost and is time consuming. The outcome is likely to be court ordering the builder to finish the work and so only after protracted court discussions. Not only I have lost my night sleep but I have also become an angry person and very often the anger is vented out on my wife and kids.

In this experience, I have realised how easy landlord can be conned by cowboy builders. Landlord is indeed a lonely business and can break the back contrary to the general perception of those who are ignorant of the challenges faced by landlords.

Krish


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Comments

TheMaluka

7:26 AM, 18th October 2017, About 7 years ago

Reply to the comment left by Richard Adams at 17/10/2017 - 23:18
Whilst I agree with the sentiment of your comment I regret that not following the protocol may result in the failure of his case - unless of course it is undefended. Court fees are generally not refunded for claimants who fail to follow procedure.
This 'new protocol stuff' was put in place by The Right Honourable Sir Terence Etherton Master of the Rolls and Head of Civil Justice the second highest judge in the country, not a person to be ignored.

Richard Adams

14:58 PM, 18th October 2017, About 7 years ago

Presumably an e mail or phone call to the court before instigating proceedings or paying anything would reveal whether the Protocol applies in this case? Personally I cannot conceive that it does. Actually with Small Claims if a plaintiff makes a mistake or the defendant cannot have papers served upon them perhaps, the case is thrown out and fee is reimbursed.
If though the Protocol is as you seem to think it is barring going after cowboy builders and others of same ilk until three years have elapsed then what you are saying will be welcome reading for the many dishonest people there are out there whose way of life is taking money for services not rendered etc. And there are plenty of them! These low life individuals now have three years free from pursuit during which time they can move house so when time is up they cannot be traced and have papers served on them. Scam/defraud plenty of innocent folk then move overseas at leisure during the 3 year period. Nice one for them! I'm sure Sir Terence knows what he's doing though.

Mandy Thomson

11:12 AM, 21st October 2017, About 7 years ago

Also ensure that you post reviews against the builder everywhere you can - for example, Google, MyBuilder, CheckATrade etc - make sure you include his full real name as it's likely he'll simply shut down his current business and start a new one under a different trading or company name. Provided the remarks you post are true it is not libel and he would have no case against you if you can provide proof.

Glenn Ackroyd

13:55 PM, 24th October 2017, About 7 years ago

The protocol does not apply if the building company is firm or ltd company.

It is only for Business (claimant) to consumer (defendant) claims.

The builder is not likely to be a consumer unless he's a sole trader. So whether the landlord is a business or consumer, it's probably academic.

"1 INTRODUCTION
1.1 This Protocol applies to any business (including sole traders and public bodies) claiming payment of a debt from an individual (including a sole trader). The business will be referred to as the “creditor” and the individual will be referred to as the “debtor”.

This Protocol does not apply to business-to-business debts unless the debtor is a sole trader"

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